Earning the CQL Certified Quality Analyst designation is a similar process to other CQL certification programs in the way you receive training and gain skills — through observation, coaching, practice, actual experience and ongoing support.
What’s different is the focus and concentration. As a CQL Certified Quality Analyst you develop the skills and experience for gathering, analyzing and presenting data to improve the quality of services in your organization. As a Certified Quality Analyst, you will be among a highly-select group with specific skills and expertise in:
Collecting data to meet multiple requirements at local, regional, state and federal levels (such as CMS Quality Framework, Core Indicators, national standards and state regulations)
Interpreting data
Understanding the purpose of quality indicators while learning to collect data relevant to those indicators
Designing a data collection system that’s meaningful to YOUR organization
Establishing inter-rater reliability within your organization and understanding why this is a critical component to data analysis
Making strategic recommendations and decisions based on data, information and knowledge
Creating a quality management report that is easy to understand and use
“Going through the CQA training has changed my thinking in managing services. I catch myself now when I make assumptions and find a way to collect data so I am working with facts. My organization definitely benefits from this new skill I have learned. CQL staff were great to work with — very supportive. I have found myself thanking my executive director several times for providing this opportunity.”
Holly Hunnicutt, Director, The Arc of North Carolina