CQL developed the Guide to Person-centered Excellence to encourage organizations to provide the supports and services for people that really matter. The Guide utilizes
CQL's 8 Key Factors and 34 Success Indicatorsthat promote personal
quality of life. We
urge organizations to use them as part of their own internal quality
improvement program. We recommend that organizations prioritize the factors and indicators in their own setting and begin to implement those that will
have the
greatest impact and the most probable success for the people receiving
services
and supports.
To download the Guide Person-centered for Older Adults click here.
Exploring the 8 Key Factors
Over the coming months we'll spotlight each of the 8 Key Factors - talking about what it means, why it's important, what it looks like- and we'll share some stories and a few resources for more learning.
May 2011 - Factor One: Assessment and Discovery
June 2011 - Factor Two: Person-centered Planning
July 2011 - Factor Three: Supports and Services
August 2011 -Factor Four: Community Connection
September 2011 - Factor Five: Workforce
October 2011 - Factor Six: Governance
November 2011 - Factor Seven: Quality and Accountability
December 2011 - Factor Eight: Emerging Practice for Individual Budgets