In the mid-1990s, members of the Ontario Association for Community Living decided to align their quality enhancements efforts with those of CQL and its Personal Outcome Measures®. Under a formal agreement that spanned over 10 years, Accreditation Ontario (now CQL Canada) was established as a Canadian not-for-profit organization that was licensed to utilize CQL’s measures and accreditation methodology.
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As news of CQL’s Personal Outcome Measures® traveled across the
Atlantic to Ireland in the late 1990’s, leaders from across the country
approached CQL to learn more about the measures, quality enhancement
and best practice. Seeing the benefits of greater collaboration and
sharing of resources, these leaders decided to form the National Irish
Outcomes group.
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It is early in the afternoon and the furious clicking on the
keyboards lets you know that Jim is conversing with his rapidly growing
circle of friends. Thanks to his connection to the internet and e-mail,
Jim is reaching out to new people and options. Pet Forum appeals to
Jim's love for animals; news sites allow him to participate in his
current events group that meets twice each week; Ticketmaster online
sold him Cubs tickets.
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Quality improvement in disability support has been a major focus for the Department of Human Services in Victoria, Australia for some years. To further advance quality improvement within disability supports in Victoria, the Independent Quality Monitoring — Personal Outcomes Measures® (IQM-POM) pilot project was funded by the Department of Human Services
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In New Zealand, providers and advocates were looking for a
person-centered planning, measurement and improvement system as an
alternative to the checklist approach to monitoring. Leadership in two
organizations collaborated to invite CQL to New Zealand to share its
Personal Outcomes approach.
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