Inside Network Accreditation
This accreditation option provides networks with a framework for quality monitoring and enhancement to improve the supports and services of its members. It is applicable to systems that oversee multiple provider agencies and/or operate numerous site locations spanning multiple states.
- 4-year accreditation term
- Customized depending on the type of network
- Multi-year capacity-building period
- Provides oversight and monitoring of QA systems
- Emphasis on use of data analysis
- Ongoing support, guidance, and access to resources
- Statewide/Provincial DD systems
- Managed care organizations
- Large-scale, multi-state human service entities
Not Intended For
- Individual provider agencies
“Accreditation is critical in driving our framework and strategy for service delivery.”
Brad Turner, Commissioner, TN DIDD
1. Network Foundation
The first phase involves activities to build capacity across the network to learn about and utilize CQL tools, including the Personal Outcome Measures® and Basic Assurances®. The network will also begin enacting cultural change across its staff and partners. This process is essential to achieve buy-in from key stakeholders and promote sustainability and ensure effective and lasting impact.
2. Network Transformation
The second phase involves an evaluation of the current state of quality across the network. Data will be collected by using the Basic Assurances® and Personal Outcome Measures® tools. Taken together, these tools help to determine the overall effectiveness of the supports that are provided by members associated with the network, resulting in meaningful outcomes for people receiving support through the network.
3. Network Accreditation
The third phase involves CQL facilitating the network’s What Really Matters plan. This model is characterized by excellence in person-centered supports which ultimately promote personal quality of life outcomes. It facilitates person-centered supports across the network. After analysis of data, the network and its stakeholders will select goals to target in their journey toward person- centered excellence.
Have questions about CQL Accreditation?
Network Accreditation Components
Network Accreditation applies similar components and approaches as our other accreditation options, yet these are applied to the network itself instead of the individual provider agencies.
- Pre-Accreditation Planning Meetings
Conference calls covering the accreditation process
- Organizational Self-Assessments
Organization evaluates its operations, validated by CQL
Visits are conducted with people where they receive services.
- Personal Outcome Measures® Interviews
Conversations with people supported and staff
- Basic Assurances® Reviews
Evaluation of fundamental requirements for agencies
- Focus Groups
Separate discussions with a variety of stakeholders
- Data Collection & Analysis
Collection and analysis of outcomes and supports data
- Ongoing Support
Continual collaboration between CQL and organization
The length of time for the Network Accreditation process depends upon the individual needs, size, scope, etc. of the network. Broadly, the time between the first discussion with CQL and the initial on-site visit will take multiple years.
The costs of Network Accreditation process vary greatly based upon the individual needs, size, scope, etc. of the network. Throughout the initial meetings, planning calls, and contract development, the costs of Network Accreditation will be determined.
TN DIDD Achieves Person-Centered Excellence Network Accreditation
On January 18, 2019, TN DIDD received formal recognition for officially achieving their second term of CQL Person-Centered Excellence Network Accreditation. CQL was able to participate in the celebratory event acknowledging this accomplishment.Continue Reading
Personal Outcome Measures® Manual for Adults
Inside the Personal Outcome Measures® manual:
- View descriptions about the POM factors and indicators
- Receive guidance about the entire process
- Learn how to gather information and make decisions
- Discover techniques for interviewing and measurement