Ensure The Reliability of Person-Centered Discovery

If a candidate is applying for CQL Interviewer Certification for the very first time, they need to fill out the Certification Inquiry Form. If a candidate has previously achieved CQL Interviewer Certification, please complete the following application:

• Interviewer Re-Certification Application

If a candidate is applying for CQL Trainer Certification for the very first time, they need to fill out the Certification Inquiry Form. If a candidate has previously achieved CQL Trainer Certification, please complete the following application:

• Trainer Re-Certification Application

Those pursuing Interviewer Re-Certification must take part in a new inter-rater reliability (IRR) assessment, with at least an 85% alignment between the candidate and CQL staff regarding decision-making about outcomes and supports. These IRR assessments can be completed in person or through video streaming services.

In addition – during the two-year certification term – the Certified Interviewer must conduct 20 Personal Outcome Measures® interviews and participate in 8 hours of acceptable options for continuing education. The fulfillment of these requirements will be verified by CQL staff.

If certified in more than one measure, the certified interviewer must complete at least 15 interviews in each measure to ensure sufficient experience with the different measures.

Those pursuing Trainer Re-Certification must take part in a new inter-rater reliability (IRR) assessment, with at least an 85% alignment between the candidate and CQL staff regarding decision-making about outcomes and supports. These IRR assessments can be completed in person or through video streaming services.

In addition to the requirement of 8 hours of CQL Continuing Education, those seeking Trainer Re-Certification will now be required to complete a total of at least 24 days of POM related professional development consisting of the following activities over the course of the 2-year term:

• A minimum of 2 POM Workshops
  • 1 POM Workshop counts as 4 Days (in-person or virtual)
• A minimum of 6 POM Interviews
  • 1 POM Interview counts as 1 Day (in-person or virtual)

Beyond these minimum requirements, the remaining 10 days may include any combination of the following activities – POM Workshops, POM Interviews, and/or CQL-Approved Customized Training. If certified in more than one measure, consult CQL for the specific Trainer Certification requirements involving multiple measures.

CQL-Approved Customized Training is one that Certified Trainers develop, utilizing CQL POM training materials and concepts, designed to share the basic tenants of the Personal Outcome Measures® in a format, timeframe, and for an audience meeting organizational needs.

Some potential examples include:

• 1-day overview of the POM for DSPs and/or people supported
• 1-day training about one particular outcome or concept
• Curriculum that is utilized during new staff orientation
• Board member training
• “Refresher/Coaching” course for those doing POM interviews in an organization

Customized training is really open to the Certified Trainer’s creativity and need. The curriculum and materials must be submitted to CQL for approval. A CQL-Approved Customized Training curriculum may be repeated multiple times, with each event counting at a minimum as 1 day. Multiple-day training developed will be counted according to the number of days involved.

Both CQL Interviewer and CQL Trainer Certification require the completion of 8 hours of continuing education during the two-year certification term.

Acceptable options for continuing education include:

• CQL webinars
• CQL in-person training options
• CQL-hosted conferences and seminars
• CQL presentations at other conferences

Your Interviewer Certification and/or Trainer Certification status is connected to the organization where the certification process took place. If you move to a new organization and wish to maintain your certification status you must contact CQL to request a transfer. Failure to do so will result in the termination of your certification status.

Only current CQL staff members are able conduct the CQL Certification process and grant CQL Certification. Neither Certified Interviewers or Certified Trainers are able to grant CQL Certification – either internally at their organization or externally at other organizations.

CQL Certification expires exactly two years after the official certification date. Whether a Certified Interviewer or Certified Trainer completes their re-certification early, the official certification and expiration dates changes to the new re-certification date.

If you desire to maintain your Interviewer/Trainer Certification status when changing your employment from one organization to another, you must contact CQL and notify us of the change so that we can update our records.

There are a number of materials exclusively available to those who have achieved Trainer Certification, which are necessary for conducting Personal Outcome Measures® Workshops:

• POM Workshop PowerPoint
• Trainer’s Workbook
• Trainer’s Agenda
• PowerPoint Handouts
• Decision-Making Posters
• Factors & Indicators Listing

If you are a Certified Trainer, you can request these materials by contacting CQL.