CQL | The Council on Quality and Leadership is pleased to announce that Courtney T. Kelly has been appointed to the organization’s Board of Directors. Kelly is the Assistant Commissioner of Accreditation and Person-Centered Practices at the Tennessee Department of Intellectual and Developmental Disabilities (TN DIDD).
“Courtney has been a long-time partner of ours and we will benefit greatly from her vast experience in monitoring the quality of services across a state system,” says Mary Kay Rizzolo, President and CEO of CQL | The Council on Quality and Leadership. “As CQL works with more and more states, Courtney can help us in supporting them in the most effective way possible.”
Kelly has worked in the field of intellectual and developmental disabilities (IDD) for many years, starting her career as a Direct Support Professional. She has achieved numerous professional certifications, including a Person-Centered Thinking Mentor Trainer, Certified Quality Analyst, as well as a Personal Outcome Measures® (POM) Certified Interviewer and Certified Trainer. Kelly holds Master of Arts degrees in both Management and Leadership and Human Resource Management.
“I am pleased and honored to be a member of the CQL board,” says Courtney Kelly, Assistant Commissioner of Accreditation and Person-Centered Practices at the Tennessee Department of Intellectual and Developmental Disabilities (TN DIDD).
Kelly has been instrumental in TN DIDD’s journey and achievement of CQL’s Person-Centered Excellence Network Accreditation. The state system has successfully attained the prestigious designation through two accreditation terms, first starting in 2015.
“Accreditation helps to build the foundation of quality for organizations/systems, by starting with what matters to people,” adds Kelly.
Kelly has effectively led TN DIDD throughout the Network Accreditation process and continues to drive its innovative practices to help improve the quality of life for people with intellectual and developmental disabilities who are receiving services across the State of Tennessee.
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About CQL | The Council on Quality and Leadership
Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.