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CQL Celebrates 1-Year Anniversary Of Redesigned PORTAL Data System

The redesigned platform for the PORTAL Data System was launched by CQL | The Council on Quality and Leadership last year on October 5th, 2020. In collaboration with the platform developer and one of CQL’s technology partners, MediSked, the new PORTAL provides users with an intuitive structure, simplified navigation, and improved features. CQL and MediSked are celebrating this milestone by sharing some of the highlights of the system and the benefits for its users.

“Collecting and analyzing data is absolutely essential in our field. Human service organizations need to be able to assess the impact that their supports and other initiatives have on the lives of people with disabilities,” says Mary Kay Rizzolo, president and chief executive officer of CQL | The Council on Quality and Leadership. “We’re so proud to offer this tool to our partners so they can evaluate data to identify areas of success and address opportunities for improvement.”

The Impact of PORTAL

PORTAL has more than 3,500 individual user accounts, pulling in data from 900 provider organizations spanning dozens of states in the United States, along with agencies in Canada, Ireland, New Zealand, and Australia. It incorporates data from more than 900 Basic Assurances® surveys and 19,000 Personal Outcome Measures® interviews, which is continuously expanding as more data is entered into the system.

“We are honored and privileged to support CQL and its data set that is used to help improve outcomes for people and their circles of support,” shares Doug Golub, president and co-founder of MediSked. “Our mission is to improve lives, drive efficiencies, and generate innovations for health and human service organizations that support our community and our partnership with CQL has only helped us continue to build on that.”

PORTAL is used to gather and evaluate data about personal outcomes and agency supports at the individual, organizational, and national level across hundreds of different data elements. From individual person-centered plans to agency strategic plans, PORTAL assists organizations in making sound decisions to improve the quality of supports and quality of people’s lives.

This data also helps inform CQL’s numerous research articles about a wide range of topics including DSP workforce issues, social determinants of health, community integration, abuse and neglect, and more.

New PORTAL Features

The improvements made to the platform were directly based on feedback received from customers of the previous PORTAL Data System. In developing the updated PORTAL, a focus was placed on the user experience through a clean menu, sharp design, and brand new capabilities:

  • Simplified menu options
  • Streamlined navigation
  • Numerous access levels and user roles
  • Search, sort, and filter functionality
  • Templated and customized reporting
  • Interactive data dashboards
  • ‘Save & Continue’ and auto-saved surveys
  • Improved loading speeds

Utilizing The PORTAL Data System

Organizations that have achieved CQL Accreditation receive complimentary access to the PORTAL Data System for the duration of their accreditation term. Those who have achieved CQL Certification or participated in a Personal Outcome Measures® Workshop can purchase an annual subscription to PORTAL for $1,250.

As we highlight this anniversary of PORTAL, CQL and MediSked are excited by the positive effect that the platform can have on human service providers. “Our agency will be implementing the features of PORTAL to measure the impact of our strategies and ensure we are tracking the effectiveness of policies and procedures,” says Leslie Long, Chief Executive Officer, The Arc of Cape May County.

Have questions about the PORTAL Data System?

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Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.