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Kim O’Neal: Monthly Staff Spotlight

CQL is excited to present our Monthly Staff Spotlight series. This offers an opportunity for you to get to know our team even better! We’ve asked the staff member a series of questions about their history, background, experiences with CQL, as well as some information about them personally. In August 2022, we’re featuring Kim O’Neal, one of CQL’s Quality Enhancement Specialists.

What is your position at CQL and what does that role encompass?

As a Quality Enhancement Specialist, I provide reliable training during Personal Outcome Measures® Workshops and help conduct CQL Accreditation activities and provide guidance for organizations throughout the process.

What is your professional history, background, and experience?

I became involved in the human services field because I love helping others and sharing strategies with others for a fulfilled life experience. I have been a childcare provider – both teacher and Director for a total of 15 years. I have over 7 years of experience in Human Resources, 3 years of experience in Quality Assurance, and 10 years of experience as a Staff Developmental Trainer.

What are three skills you have that help you in your work?

  1. Training
  2. Human Resources
  3. Communication

Is there anything you would like to share about yourself personally?

I love being a Grandmother.

CQL Lightning Round!

What is your favorite hobby?


What is your least favorite household chore?

Cleaning baseboards

Who is a person that inspires you?

My Mother

When you were a child, what did you want to be when you grew up?


What was your first job?


What is one trick you use to stay productive?

My calendar

What is your favorite food?


What is your favorite TV show?

Grey’s Anatomy

What actor would you want to portray you in a movie about your life?

Viola Davis

What is the first concert that you ever attended?

New Edition

If a book was written about your life, what would be the title?


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About CQL | The Council on Quality and Leadership

Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.