CQL | The Council on Quality and Leadership is currently accepting resumes for both a Full-Time and Part-Time Quality Enhancement Specialist. Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.
Description Of Position
The Quality Enhancement Specialist positions are multi-faceted and require the ability to effectively deliver all CQL core services. Core services include, but are not limited to, leading accreditation activities, serving as an accreditation team member, providing training, certification, and consultation services.
Duties and Responsibilities
Accreditation
- Effectively apply CQL’s accreditation standards to a wide variety of organizations, ranging from small to large and encompassing an array of human services and supports.
- Effectively lead all variations of CQL Accreditation including Systems, Quality Assurances, Person-Centered Excellence, and Person-Centered Excellence with Distinction.
- Coordinate all pre-planning activities for organizations pursuing CQL Accreditation.
- Collaborate with colleagues in the planning, development, and provision of accreditation services.
- Lead all virtual and onsite activities required for accreditation.
- Provide mentoring, training, feedback, and coaching to accreditation team members as needed and requested.
- Complete all follow up activities in a timely and accurate manner.
- Participate in the development of new tools and resources to support ongoing quality enhancement of CQL’s Accreditation services.
- Assist with administrative follow-up assignments related to accreditation activities as needed and assigned.
- Represent CQL at conferences and meetings to promote accreditation offerings as needed and assigned.
Training
- Effectively deliver all variations of CQL’s Personal Outcome Measures® workshop (adult and children and youth) to a wide range of customers.
- Coordinate all pre-planning activities for organizations participating in CQL training.
- Provide mentoring, training, feedback, and coaching to all CQL training staff as needed and requested.
- Complete all follow up activities in a timely and accurate manner.
- Deliver additional trainings from CQL’s training menu as needed and assigned.
- Assist in the development of new trainings as needed and requested.
- Represent CQL at conferences and meetings to promote CQL as needed and assigned.
Certification
- Facilitate inter-rater reliability for candidates pursuing Interviewer and/or Trainer
- Certification in both applications of CQL’s Personal Outcome Measures® (Adult and Children and Youth).
- Facilitate inter-rater reliability for candidates pursuing Basic Assurances® Reviewer certification.
- Coordinate all pre-planning activities for organizations participating in CQL Certification.
- Provide mentoring, training, feedback, and coaching to CQL staff as assigned.
- Complete all follow-up activities in a timely and accurate manner.
Qualifications
- Bachelor’s Degree in human services preferred.
- Experience with providing services to families and children with intellectual disabilities/developmental disabilities and/or people with lived experience of mental health care; adults with intellectual disabilities/developmental disabilities and/or lived experience of mental health care; and people receiving aging services.
- Proven success and past experience in implementing and/or evaluating CQL’s Basic Assurances® and Personal Outcome Measures® preferred.
- Current certification in CQL’s Personal Outcome Measures® or the ability to achieve certification within 3 months of hire.
- Ability to perform effectively both independently and as a team member.
- Knowledge and experience in implementing best practices in the fields of employment, behavioral health, early intervention, children/youth/family services, aging services, and/or external case management preferred.
- Proficient use of technology (Microsoft Suite, Excel, Office 365, Zoom) required.
- Excellent organizational skills required.
- Ability to engage in extensive national and international travel.
- Demonstrated success in effectively leading diverse teams.
- Exceptional written and oral presentation skills to effectively communicate new ideas, concepts, and practices.
- Alignment with CQL mission, vision, and values.
The above statements are intended to describe the general nature and level of work being performed by this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of the position.
Working At CQL
Full-Time Position
Benefits
Generous employer contribution to medical, dental, vision insurance; short term and long-term disability insurance; paid time off; employee/employer funded 401(k); and employer paid life insurance.
Standard Work Hours
Hours may vary during travel time.
Working Conditions
CQL is a fully virtual organization. Work, while not traveling, will be conducted from the employee’s home.
Part-Time Position
Work Commitment
The Part-Time QES will need to commit to being available to work an average of at least 5 days per month.
Standard Work Hours
Hours may vary during travel time.
Working Conditions
CQL is a fully virtual organization. Work, while not traveling, will be conducted from the employee’s home.
CQL | The Council on Quality and Leadership is an Equal Opportunity employer. CQL embraces diversity, celebrates inclusion, and fosters equality. This ideal is inherent in CQL’s vision, which is “a world of dignity, opportunity, and community for all people.” All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or protected veteran status.
The deadline for submitting resumes and cover letters has passed and CQL is no longer accepting resumes for this position.
# # #
Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.
Now Hiring: Full-Time & Part-Time Quality Enhancement Specialists