CQL | The Council on Quality and Leadership is currently accepting resumes for a Full-Time Quality Enhancement Specialist position.
About CQL | The Council on Quality and Leadership
Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.
Description Of Position
The Quality Enhancement Specialist position is multi-faceted and requires the ability to effectively deliver CQL core services. Core services include, but are not limited to, leading accreditation activities, serving as an accreditation team member, providing training, certification, and/or consultation services.
Duties and Responsibilities
Accreditation
- Effectively apply CQL’s accreditation standards to a wide variety of organizations, ranging from small to large and encompassing an array of human services and supports.
- Effectively lead all variations of CQL Accreditation including Systems, Quality Assurances, Person-Centered Excellence, Person-Centered Excellence with Distinction, and potentially Network Accreditation activities.
- Coordinate all pre-planning activities for organizations pursuing CQL Accreditation.
- Collaborate with colleagues in the planning, development, and provision of accreditation services.
- Lead all virtual and onsite activities required for accreditation.
- Provide mentoring, training, feedback, and coaching to accreditation team members as needed and requested.
- Complete all follow up activities in a timely and accurate manner.
- Participate in the development of new tools and resources to support ongoing quality enhancement of CQL’s Accreditation services.
- Represent CQL at conferences and meetings to promote accreditation offerings as needed and assigned.
Training
- Effectively deliver all variations of CQL’s Personal Outcome Measures® to a wide range of customers.
- Coordinate all pre-planning activities for organizations participating in CQL training.
- Provide mentoring, training, feedback, and coaching to all CQL training staff as needed and requested.
- Complete all follow up activities in a timely and accurate manner.
- Deliver additional trainings from CQL’s training menu as needed and assigned.
- Assist in the development of new trainings as needed and requested.
- Represent CQL at conferences and meetings to promote CQL as needed and assigned.
Certification
- Facilitate inter-rater reliability for candidates pursuing Interviewer and/or Trainer Certification in CQL’s Personal Outcome Measures®.
- Facilitate inter-rater reliability for candidates pursuing Basic Assurances® Reviewer Certification.
- Coordinate all pre-planning activities for organizations participating in CQL Certification.
- Provide mentoring, training, feedback, and coaching to CQL staff as assigned.
- Complete all follow-up activities in a timely and accurate manner.
Qualifications
- Bachelor’s Degree in human services preferred.
- Proven success and past experience in implementing and/or evaluating CQL’s Basic Assurances® and Personal Outcome Measures® strongly preferred.
- Experience with providing services to families and children with intellectual disabilities/developmental disabilities and/or people with lived experience of mental health care; adults with intellectual disabilities/developmental disabilities and/or lived experience of mental health care; and people receiving aging services.
- Current certification in CQL’s Personal Outcome Measures® or the ability to achieve certification within 3 months of hire.
- Ability to perform effectively both independently and as a team member.
- Proficient use of technology (Microsoft Suite, Excel, Office 365, Zoom) required.
- Excellent organizational skills required.
- Ability to engage in extensive national and international travel.
- Demonstrated success in effectively leading diverse teams.
- Exceptional written and oral presentation skills to effectively communicate new ideas, concepts, and practices.
- Alignment with CQL mission, vision, and values.
The above statements are intended to describe the general nature and level of work being performed by this position. They are not intended to be construed as an exhaustive list of all responsibilities and duties of the position.
Working At CQL
Salary
While the exact salary will be determined by the applicant’s specific qualifications and skills, the general salary range for this position is between $65,000 – $70,000.
Benefits
Generous employer contribution to medical, dental, vision insurance; short term and long-term disability insurance; paid time off; employee/employer funded 401(k); and employer paid life insurance.
Standard Work Hours
This position requires up to 60%-70% of work time involving travel, with the remaining work time devoted to virtual work. Hours may vary during travel time and may include evening work.
Working Conditions
CQL is a fully virtual organization. Work, while not traveling, will be conducted from the employee’s home.
CQL | The Council on Quality and Leadership is an Equal Opportunity employer. CQL embraces diversity, celebrates inclusion, and fosters equality. This ideal is inherent in CQL’s vision, which is “a world of dignity, opportunity, and community for all people.” All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Submit Your Resume And Cover Letter
To apply for this position, please complete the online application by 5:00 p.m. EST on Friday, May 31st, 2024.
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Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.
Now Hiring: Full-Time Quality Enhancement Specialist (May 2024)