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Provider Quality Improves the Personal Outcomes of People with IDD

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Susan Arwood Receives 2022 CQL President’s Award

Susan Arwood Receives 2022 CQL President’s Award

October 13, 2022

CQL honors Arwood with the first-ever President’s Award for innovative leadership in the disability services sector.

Article
Trinity Services, Inc. Receives 2022 CQL Award of Excellence

Trinity Services, Inc. Receives 2022 CQL Award of Excellence

October 13, 2022

The organization helps launch a Mobile Crisis Response Unit to assist people experiencing a mental health crisis.

Article
Miranda Kelley Receives 2022 CQL Award of Excellence

Miranda Kelley Receives 2022 CQL Award of Excellence

October 13, 2022

In recognition of cutting-edge approaches to integrating technology, Miranda Kelley is being honored with a 2022 CQL Award of Excellence.

Article
Dr. Syard Evans Receives 2022 CQL Award of Excellence

Dr. Syard Evans Receives 2022 CQL Award of Excellence

October 13, 2022

Arkansas Support Network’s CEO acknowledged for transforming the organization’s culture and services.

Article
Briggs & Associates Receives 2022 CQL Award of Excellence

Briggs & Associates Receives 2022 CQL Award of Excellence

October 13, 2022

Employment services by Briggs & Associates are individualized to support people in building successful careers.

Article
ADAPT Community Network Receives 2022 CQL Award of Excellence

ADAPT Community Network Receives 2022 CQL Award of Excellence

October 13, 2022

Throughout COVID-19, ADAPT has expanded virtual services to keep people connected and provide innovative supports.

Article
1 in 4: Housing Insecurity of People with Cognitive Disabilities on Medicaid

1 in 4: Housing Insecurity of People with Cognitive Disabilities on Medicaid

September 29, 2022

We examined the pandemic experiences of people with cognitive disabilities.

Article
The New York Foundling Pursues Quality With Purpose

The New York Foundling Pursues Quality With Purpose

September 22, 2022

Gain perspective about the organization’s inclusive approach to transforming their supports and services.

Article
Building Staff Morale At Community Living New Zealand

Building Staff Morale At Community Living New Zealand

September 16, 2022

Read about how Community Living New Zealand is recognising employees through their Annual Staff Awards.

Article
Children’s Aid and Family Services: Recognizing DSPs Throughout The Year

Children’s Aid and Family Services: Recognizing DSPs Throughout The Year

September 15, 2022

Discover how The Appreciation Corner helps Children's Aid and Family Services demonstrate their appreciation of DSPs.

Article
Energy Insecurity of People with Disabilities During the Pandemic

Energy Insecurity of People with Disabilities During the Pandemic

September 15, 2022

We examined people with disabilities’ energy insecurity, including compared to nondisabled people.

Article
‘Buddies’ Help Improve DSP Retention At Mountain Lake Services

‘Buddies’ Help Improve DSP Retention At Mountain Lake Services

September 14, 2022

The Buddy Program, created by Mountain Lake Services, pairs new DSPs with veteran DSPs for support and guidance.

Article
The Arc of Carroll County Lifts Up DSPs Through Project RISE

The Arc of Carroll County Lifts Up DSPs Through Project RISE

September 13, 2022

Learn about the certification program that provides professional development and career growth for DSPs.

Article
Improving Recruitment, Retention And Culture In Licking County, Ohio

Improving Recruitment, Retention And Culture In Licking County, Ohio

September 12, 2022

The Licking County Board of Developmental Disabilities’ program helps recruit and retain DSPs.

Article
Elizabeth Sites: Monthly Staff Spotlight

Elizabeth Sites: Monthly Staff Spotlight

September 7, 2022

This edition of our Monthly Staff Spotlight series features Elizabeth Sites, CQL’s Director of Organizational Excellence.

Article
CQL Expands Leadership Positions To Strengthen Services And Operations

CQL Expands Leadership Positions To Strengthen Services And Operations

August 31, 2022

Organizational changes will improve CQL’s capacity to transform quality throughout the disability services sector.

Article
The Adirondack Arc: More Than 20 Years Of Accreditation

The Adirondack Arc: More Than 20 Years Of Accreditation

August 18, 2022

Learn about The Adirondack Arc’s decades-long journey of improving quality for people supported.

Article
Apply Now: Full-Time & Part-Time Quality Enhancement Specialists

Apply Now: Full-Time & Part-Time Quality Enhancement Specialists

August 10, 2022

CQL is accepting resumes for both a full-time and a part-time Quality Enhancement Specialist.

Article
Kim O’Neal: Monthly Staff Spotlight

Kim O’Neal: Monthly Staff Spotlight

August 8, 2022

This edition of our Monthly Staff Spotlight series features Kim O'Neal, CQL Quality Enhancement Specialist.

Article
CMS Includes CQL’s Personal Outcome Measures® In HCBS Quality Measure Set

CMS Includes CQL’s Personal Outcome Measures® In HCBS Quality Measure Set

August 2, 2022

The CMS HCBS Quality Measure Set, which incorporates the POM, aims to improve quality across HCBS.

Article