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Read the latest research, news, stories, developments, and alerts about human services field for people with disabilities.

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CQL Accreditation: Frequently Asked Questions (FAQ)

Read Now
Building Staff Morale At Community Living New Zealand

Building Staff Morale At Community Living New Zealand

Posted on September 16, 2022

Read about how Community Living New Zealand is recognising employees through their Annual Staff Awards.

Article
Children’s Aid and Family Services: Recognizing DSPs Throughout The Year

Children’s Aid and Family Services: Recognizing DSPs Throughout The Year

Posted on September 15, 2022

Discover how The Appreciation Corner helps Children's Aid and Family Services demonstrate their appreciation of DSPs.

Article
Energy Insecurity of People with Disabilities During the Pandemic

Energy Insecurity of People with Disabilities During the Pandemic

Posted on September 15, 2022

We examined people with disabilities’ energy insecurity, including compared to nondisabled people.

Article
‘Buddies’ Help Improve DSP Retention At Mountain Lake Services

‘Buddies’ Help Improve DSP Retention At Mountain Lake Services

Posted on September 14, 2022

The Buddy Program, created by Mountain Lake Services, pairs new DSPs with veteran DSPs for support and guidance.

Article
The Arc of Carroll County Lifts Up DSPs Through Project RISE

The Arc of Carroll County Lifts Up DSPs Through Project RISE

Posted on September 13, 2022

Learn about the certification program that provides professional development and career growth for DSPs.

Article
Improving Recruitment, Retention And Culture In Licking County, Ohio

Improving Recruitment, Retention And Culture In Licking County, Ohio

Posted on September 12, 2022

The Licking County Board of Developmental Disabilities’ program helps recruit and retain DSPs.

Article
Elizabeth Sites: Monthly Staff Spotlight

Elizabeth Sites: Monthly Staff Spotlight

Posted on September 7, 2022

This edition of our Monthly Staff Spotlight series features Elizabeth Sites, CQL’s Director of Organizational Excellence.

Article
CQL Expands Leadership Positions To Strengthen Services And Operations

CQL Expands Leadership Positions To Strengthen Services And Operations

Posted on August 31, 2022

Organizational changes will improve CQL’s capacity to transform quality throughout the disability services sector.

Article
The Adirondack Arc: More Than 20 Years Of Accreditation

The Adirondack Arc: More Than 20 Years Of Accreditation

Posted on August 18, 2022

Learn about The Adirondack Arc’s decades-long journey of improving quality for people supported.

Article
Apply Now: Full-Time & Part-Time Quality Enhancement Specialists

Apply Now: Full-Time & Part-Time Quality Enhancement Specialists

Posted on August 10, 2022

CQL is accepting resumes for both a full-time and a part-time Quality Enhancement Specialist.

Article
Kim O’Neal: Monthly Staff Spotlight

Kim O’Neal: Monthly Staff Spotlight

Posted on August 8, 2022

This edition of our Monthly Staff Spotlight series features Kim O'Neal, CQL Quality Enhancement Specialist.

Article
CMS Includes CQL’s Personal Outcome Measures® In HCBS Quality Measure Set

CMS Includes CQL’s Personal Outcome Measures® In HCBS Quality Measure Set

Posted on August 2, 2022

The CMS HCBS Quality Measure Set, which incorporates the POM, aims to improve quality across HCBS.

Article
The Center For Enriched Living Builds Community In Illinois

The Center For Enriched Living Builds Community In Illinois

Posted on July 28, 2022

Find out how the Center for Enriched Living uses its programs to strengthen connections and build relationships.

Article
Sexuality and Parenting Supports for People with IDD

Sexuality and Parenting Supports for People with IDD

Posted on July 26, 2022

We examined how states provided sexual health and parenting services in HCBS.

Article
Suzy Pelok: Monthly Staff Spotlight

Suzy Pelok: Monthly Staff Spotlight

Posted on July 12, 2022

This edition of our Monthly Staff Spotlight series features Suzy Pelok, CQL Quality Enhancement Specialist.

Article
52% of People with Disabilities Faced Financial Hardship During the Pandemic

52% of People with Disabilities Faced Financial Hardship During the Pandemic

Posted on June 30, 2022

We examined financial hardship during the COVID-19 pandemic

Article
Mary Kay Rizzolo: Monthly Staff Spotlight

Mary Kay Rizzolo: Monthly Staff Spotlight

Posted on June 21, 2022

This edition of our Monthly Staff Spotlight series features Mary Kay Rizzolo, CQL’s President and Chief Executive Officer.

Article
Share Your DSP Program That Makes A Long-Lasting Impact

Share Your DSP Program That Makes A Long-Lasting Impact

Posted on June 16, 2022

Tell us about your agency-wide initiative that confronts direct support professional workforce issues.

Article
CQL Announces 2022 Disability Research Mentorship Program Student

CQL Announces 2022 Disability Research Mentorship Program Student

Posted on June 15, 2022

The third cohort of students have been selected for the Disability Research Mentorship Program for Black Students in 2022.

Article
Telehealth in HCBS for People with Intellectual and Developmental Disabilities

Telehealth in HCBS for People with Intellectual and Developmental Disabilities

Posted on June 14, 2022

We examined telehealth service delivery in Medicaid HCBS

Article
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