The Personal Outcome Measures® (POM) is a person-centered discovery process, exploring the presence, importance, and achievement of outcomes, along with the supports that help people achieve those outcomes. The Personal Outcome Measures® tool includes 21 indicators, which are organized under 5 factors, to better understand the desired outcomes of people receiving services.
There are numerous materials and guides that assist those using the POM discovery process in better understanding the tool and conducting interviews. CQL | The Council on Quality and Leadership has translated some of the most essential resources into Spanish, for increased access to this internationally-recognized tool.
You can download these materials by visiting the pages linked below. Each translated document is located towards the bottom of the page with an accompanying description of the document, which is also translated into Spanish.
Factors, Indicators, & Suggested Questions
This document includes an excerpt from the full POM Manual. It includes a listing of the 5 factors, 21 indicators, along with suggested questions that will assist interviewers in gathering information from those receiving supports and services.
Consent Form & Companion Guide
This form is designed to obtain fully informed consent from children, youth (and their families), and adults who are being asked to participate in a Personal Outcome Measures® (POM) interview.
Outcomes Overview Guide
CQL has developed this free overview of the Personal Outcome Measures®, to enhance the accessibility and understanding of Personal Outcome Measures® for people receiving supports, as well as their stakeholders.
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Since 1969, CQL | The Council on Quality and Leadership has been a leader in working with human service organizations and systems to continuously define, measure, and improve quality of life and quality of services for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities. CQL offers accreditation, training, certification, research, and consultation services to agencies that share our vision of dignity, opportunity, and community for all people.
Introduction to Personal Outcome Measures®
- Overview of POM, including the 5 Factors and 21 Indicators
- Role of POM in understanding quality of life and assessing agency supports
- Relationship between POM and Person-Centered Planning
- Implementation of POM within your organization