Marriott Baltimore Inner Harbor at Camden Yards
110 South Eutaw Street
Baltimore, MD 21201
The journey of CQL | The Council on Quality and Leadership began in 1969 to establish a new and innovative approach to understanding, assessing, and improving quality. This year we will be celebrating our 50th Anniversary, and there is no better event than The 2019 CQL Conference to look back on our past, reflect on the present, and especially look forward to the future.
The 2019 CQL Conference: Dare To Dream will use the previous 50 years to create context and perspective for where the human services field is going in the decades ahead. We will be exploring best practices to improve the quality of services, and in turn, the quality of life for youth, adults, and older adults with intellectual and developmental disabilities, and psychiatric disabilities.
Join Us At The Conference
Registration
The cost to attend the 2019 CQL Conference through early-bird registration is $399 per attendee. After 8/14/19 the registration rate will increase to $475, and then increase to $499 for ‘late registration’ between 10/2/19 – 10/15/19. You can register online using the conference registration platform, where you will enter in registration information for yourself and potential guests.
Hotel
The 2019 CQL Conference is being held at the Marriott Baltimore Inner Harbor at Camden Yards hotel, located in downtown Baltimore, Maryland. CQL has secured a block of rooms at a discounted rate, for $199 per night. Space is limited, so please be sure to reserve your hotel room as soon as possible to ensure that a room at the discounted rate is available.
Sponsorship And Exhibiting
In February 2019, CQL released a Sponsorship and Exhibiting Prospectus with numerous opportunities for organizations to highlight their resources, products, services, and other offerings. CQL would like to extend our appreciation to the current sponsors and exhibitors for their support of The 2019 CQL Conference: Dare To Dream.
Transportation
There are many options between BWI Thurgood Marshall Airport and the hotel. Along with taxis and ride-sharing, you can book through SuperShuttle. There is the MTA Light Rail Service with a stop at Pratt Street, located close to the hotel for $1.90 each way. CQL also has a 5% discount on Enterprise and National car rentals, if you use the code XZ57939.
Keynote Presenters
Alison Barkoff
Director of Advocacy
Alison Barkoff is the Director of Advocacy at the Center for Public Representation. She works on policy and litigation related to community integration and inclusion of people with disabilities, including Olmstead enforcement, Medicaid policy, employment, education and housing.
Alison Barkoff
Julia Bascom
Executive Director
Julia Bascom serves as Executive Director at the Autistic Self Advocacy Network. Previously, she did state-level work in her home state of New Hampshire, where she served on the DD council and co-led an inter-agency team to revitalize self-advocacy, in addition to her work with ASAN.
Julia Bascom
Jason Buckles
Consultant, Program Manager, Instructor
Jason is a contracting consultant with the New Mexico Department of Health, Program Manager for the Developmental Disability/Mental Illness project with the University of New Mexico, and a part time instructor at the University of New Mexico and New Mexico Highlands University.
Jason Buckles
Tim Corey
Listener, Illustrator, Facilitator
Tim Corey works with Colibri Facilitation and has an international reputation for a creative and innovative approach to facilitation with over 1900 teams using an emphasis as a Visual Practitioner grounded in graphic recording, graphic facilitation and using real-time methodologies.
Tim Corey
Chester Finn
NYS OPWDD
Chester Finn works for the NY State Office for People with Developmental Disabilities (OPWDD) and serves as Vice Chair for the NADSP Board of Directors. He is a nationally-known disability rights activists who served as National President of SABE and is a past president of SANYS.
LEARN MOREChester Finn
Julie P. Gentile
Professor and Chair
Julie P. Gentile, M.D. is a Professor and Chair at Wright State University Department of Psychiatry and the Project Director for Ohio’s Coordinating Center of Excellence in Mental Illness/Intellectual Disability and for Ohio’s Telepsychiatry Project for Intellectual Disability.
Julie P. Gentile
Joseph Macbeth
NADSP
Joseph Macbeth is the Executive Director of The National Alliance for Direct Support Professionals (NADSP). He has worked in the field of intellectual and developmental disabilities for 35 years - beginning as a Direct Support Professional.
LEARN MOREJoseph Macbeth
Tia Nelis
TASH
Tia Nelis is the Self-Advocate Engagement Consultant at TASH. Previously she was a Self-Advocacy Specialist at the Rehabilitation Research and Training Center, Institute on Disability and Human Development, University of IL at Chicago. Nelis also is one of the past chairpersons SABE.
LEARN MORETia Nelis
Michael L. Wehmeyer
Distinguished Professor, Director
Michael L. Wehmeyer, Ph.D. is the Ross and Mariana Beach Distinguished Professor of Special Education; Chair of the Department of Special Education; and Director and Senior Scientist, Beach Center on Disability; all at the University of Kansas.
Michael L. Wehmeyer
V.J. Smith
Professional Speaker
V.J. Smith is a professional speaker and published author of the best-selling book, “The Richest Man In Town.” Smith travels the country and makes over 100 speaking appearances a year. Meeting and Conventions Magazine named V.J. as one of the favorite speakers throughout America.
V.J. Smith
Conference Schedule
8:00am – 9:00am | Registration & Breakfast
9:00am – 9:15am | Welcome Address
9:15am – 10:15am | Keynote Address
Building a 21st Century Direct Support Workforce
Joseph Macbeth
Perhaps nothing creates a greater barrier to quality support for people with disabilities than an unstable direct support workforce. The workforce “crisis” has been well-documented for decades, yet every state in the country struggles to find meaningful ways to address it. This presentation will share ideas that, given certain factors in our system’s evolution, now is the time to make an investment in the direct support workforce. It’s time to build a meaningful career that attracts and keeps direct support professionals that is built on research-based knowledge, universal skill standards, high professional ethics and a livable wage. After all, since “quality is defined at the point of interaction,” don’t we owe it to the people we support and their families?
10:15am – 11:30am | Panel Discussion
HCBS Settings Rule and its Impact on Personal Outcomes
Alison Barkoff, Julia Bascom, Chester Finn, Tia Nelis
The HCBS Settings Rule is not an abstract set of aspirations, but federal regulations crafted to positively affect the lives of people receiving services. These are rights, and everyone plays a role in the Rule’s successful and meaningful implementation. How will the Rule promote the achievement of outcomes? What steps can providers take in their supports? How can states identify systemic changes to come into compliance with the Rule? Where can all stakeholders turn to for guidance and resources? An expert panel with decades of experience in public policy, advocacy, rights, and related topics, breaks it all down for attendees.
11:30am – 1:00pm | Lunch (on your own)
1:00pm – 2:00pm | Breakout Sessions
- Person-Centered Career Planning: The Driver Behind Employment for All
- Working on the Bedrock: The Case for Self-Determination Expansion Goals
- Listen More, Talk Less – Positive Services and Supports
- Supporting Self Advocacy and Exercising Rights
- Introduction to Graphic Recording
2:00pm – 2:15pm | Exhibitor Break
2:15pm – 3:15pm | Breakout Sessions
- A New Plan: Renewing the Promise of Person-Centered Planning
- Being the Hero of Your Life Through Informed Self-Advocacy
- Partnerships for Lasting Independence with Enabling Technology
- Living Life in Color
- Introduction to Graphic Recording
3:30pm – 4:30pm | Keynote Address
Daring to Dream: Inherent Dignity, Individual Autonomy, and Full Participation
Michael L. Wehmeyer
Article 3 of the Convention on the Rights of Persons with Disabilities (CRPD) states that the principles of the Convention include respect for inherent dignity, individual autonomy including the freedom to make one’s own choices, independence of persons; full and effective participation and inclusion in society, and equality of opportunity. This keynote examines the history of the field of IDD, takes stock of how well our practices align with CRPD principles, and lays out a future path of greater dignity, autonomy, choice, and participation for all. The presentation explores the supports paradigm and its implications for strengths-based approaches to the design and implementation supports, the impact of technology, and the role of self-determination.
8:00am – 9:00am | Registration & Breakfast
9:00am – 9:15am | Welcome Address
9:15am – 10:15am | Keynote Address
Trauma Informed Care for Intellectual Disability: The 4 Keys to Success
Julie Gentile
Julie P. Gentile, M.D. is a Professor and Chair at Wright State University Department of Psychiatry, who has evaluated more than 3,500 individuals with dual diagnosis. Through engaging personal stories and effective strategies for supporting people with IDD and co-occurring mental illness, Julie will detail the four keys to success in trauma informed care. From the nuances of psychotropic medications to interviewing techniques for people with dual diagnosis, attendees will leave this keynote with practical steps to improve their supports surrounding this topic.
10:15am – 10:30am | Exhibitor Break
10:30am – 11:30am | Breakout Sessions
- Walking Our Talk: Adventures in a Person-Centered Initiative
- Nexus Commitment: Daring to Connect, Engage & Listen to Our Front Line
- A Horse Named Culture and his Cart Full of Strategy
- TEC Doesn’t Have to be a Four Letter Word
11:30am – 12:00pm | Exhibitor Break
12:00pm – 1:15pm | Lunch & Awards of Excellence
1:15pm – 1:30pm | Exhibitor Break
1:30pm – 2:30pm | Breakout Sessions
- ‘Systems Theory’ Applied to CQL’s Basic Assurances®
- TaDa: Let’s Celebrate!
- Sex & Relationships Conversation Cards
- Empowering Emerging Leaders, Enhancing Retention
- Leveraging Technology to Connect Our Circle of Supports
- CQL Advice Corner, Part 1
2:30pm – 2:45pm | Exhibitor Break
2:45pm – 3:45pm | Breakout Sessions
- The ‘State’ of Systems Change: Driving Transformation Through CQL Network Accreditation
- Invaluable: The Unrecognized Profession of Direct Support
- What’s Next: Readying I/DD Organizations for Success in Alternate Payment Systems
- Wine and Cheese Creates New Places To Live
- CQL Advice Corner, Part 2
3:45pm – 4:00pm | Exhibitor Break
4:00pm – 5:00pm | Keynote Address
Dignity of Risk and Duty of Care
Jason Buckles
Issues of human rights and systems of supports for people with intellectual disability are often framed within a philosophy of the ‘dignity of risk’. Yet, many individuals’ decisions to take risks or make ‘bad’ choices are constrained to professional concepts of the ‘duty of care’. Definitions of these terms are often unclear. The lines drawn between them are regularly uncertain. The debate surrounding this all is diverse. In this keynote, attendees will gain historical and contemporary perspectives of these concepts. Jason will also introduce a replicable process for understanding and approaching these issues, with relevant examples of effective strategies in the ‘real-world.’
8:00am – 9:00am | Breakfast
9:00am – 10:00am | Breakout Sessions
- Meaningful Employment: Opportunities Don’t Happen, You Create Them
- Using Person-Centered Strategies to Improve Recruitment and Retention
- Keeping Your Rights in Plain Sight!
- Dreams into Action: Transforming an Organization, Putting Dreams First
10:00am – 10:05am | Break
10:05am – 11:05am | Keynote Address
The Richest Man In Town
V.J. Smith
Audience members will go on an emotional roller coaster ride as V.J. describes how Marty, an unforgettable cashier at a local big box store, had a profound impact on the people who went through his check-out line. Marty became a legend in an unexpected place because he treated everybody with dignity, kindness and respect. As V.J. says, “Marty was living proof that you don’t need money, power or title to make a difference in life. You just need to care.”
11:05am – 11:30am | Raffle Drawing & Farewell Remarks
Breakout Sessions
These sessions go beyond principle, and share resources, guides, action steps, and practical insight that other organizations can actually apply in their daily work.
Full Descriptions- Being the Hero of Your Life Through Informed Self-Advocacy
- TaDa: Let’s Celebrate!
- Meaningful Employment: Opportunities Don’t Happen, You Create Them
- Leveraging Technology to Connect Our Circle of Supports
- Wine and Cheese Creates New Places To Live
- Invaluable: The Unrecognized Profession of Direct Support
- Keeping Your Rights in Plain Sight!
- What’s Next: Readying I/DD Organizations for Success in Alternate Payment Systems
- Dreams into Action: Transforming an Organization, Putting Dreams First
- Listen More, Talk Less – Positive Services and Supports
- Sex & Relationships Conversation Cards
- Working on the Bedrock: The Case for Self-Determination Expansion Goals
- Empowering Emerging Leaders, Enhancing Retention
- Introduction to Graphic Recording
- Person-Centered Career Planning: The Driver Behind Employment for All
- Living Life in Color
- Using Person-Centered Strategies to Improve Recruitment and Retention
- Partnerships for Lasting Independence with Enabling Technology
- ‘Systems Theory’ Applied to CQL’s Basic Assurances®
- Nexus Commitment: Daring to Connect, Engage & Listen to Our Front Line
- A New Plan: Renewing the Promise of Person-Centered Planning
- TEC Doesn’t Have to be a Four Letter Word
- Supporting Self Advocacy and Exercising Rights
- A Horse Named Culture and his Cart Full of Strategy
- Walking Our Talk: Adventures in a Person-Centered Initiative
- The ‘State’ of Systems Change: Driving Transformation Through CQL Network Accreditation
2019 CQL Awards of Excellence Recipients
The Arc Mid-Hudson
The Cornell Creative Business and Arts Center, established by The Arc Mid-Hudson in New York to re-purpose a sheltered workshop site, cultivates a synergy between businesses, the local arts community and people with disabilities. The Business Center provides nine artisan work sites which support businesses to produce, package, and ship their products. The businesses receive reduced operating costs in return for hiring individuals with a disability.
CHI Friendship
In 2015, CHI Friendship in North Dakota began an initiative to reinstate rights for people they support. CHI Friendship developed creative and innovative approaches to eliminate and reduce restrictions such as fading plans, integrating technology, utilizing task analyses, and increasing education for staff and people receiving services. These efforts of CHI Friendship have resulted in a 36% removal/reduction of rights restrictions!
LSS Of Minnesota – Olive Branch
The employees of Olive Branch, a supported living home for people with disabilities by Lutheran Social Service Of Minnesota, are leading the way to true person-centered supports in the Fosston, Minnesota area. They work and breathe “nothing about us without us,” where they provide desired supports for the local advocacy group, assist people in developing their person-centered plans, and incorporate the Personal Outcome Measures®.
Conference Platinum Sponsor
We would like to share our deep gratitude to the following sponsors for their support of The 2019 CQL Conference.
Corner Edge Solutions
Corner Edge Solutions creates online portals, synchronized databases, and analytics views.
LEARN MORECorner Edge Solutions
Conference Gold Sponsor
Liberty Healthcare Corporation
Liberty Healthcare Corporation is a nationally recognized health and human services management company.
LEARN MORELiberty Healthcare Corporation
Conference Silver Sponsors
Therap Services, LLC
Therap Services, LLC. provides an integrated solution for documentation, reporting and communication needs.
LEARN MORETherap Services, LLC
NADSP
NADSP is a national non-profit whose mission is to elevate the status of direct support professionals.
LEARN MORENADSP
DirectCourse
The DirectCourse online curricula is designed to train the direct service workforce that supports persons with disabilities.
LEARN MOREDirectCourse
Reinventing Quality 2020
The Reinventing Quality (RQ) Conference is a biennial conference traditionally held in Baltimore, MD.
LEARN MOREReinventing Quality 2020
Anthem
Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler.
LEARN MOREAnthem
University of MN, Institute on Community Integration
The Institute on Community Integration, is a federally designated UCEDD at The University of Minnesota.
LEARN MOREUniversity of MN, Institute on Community Integration
Bronze Sponsor
SETWorks
SETWorks connects people and information systems across the U.S. dedicated to empowering organizations serving individuals with disabilities.
LEARN MORESETWorks
Conference Exhibitors +
High Tide Press
High Tide Press publishes books and media on Positive Organizational Culture, Leadership, and developmental disabilities.
LEARN MOREHigh Tide Press
AAIDD
Join AAIDD today! Members receive valuable discounts for the field’s top education events, books, tools, and scholarly journals.
LEARN MOREAAIDD
MediSked
MediSked is the leading brand in holistic solutions that improve lives, drive efficiencies, and generate innovations for human service organizations.
LEARN MOREMediSked
NOSS
Night Owl Support Systems, LLC. (NOSS) delivers quality in-home support with the use of technology.
LEARN MORENOSS
WellStats
WellStats delivers innovative and commonsense technology solutions specifically for social services agencies.
WellStats
ANCOR
ANCOR is a national trade association representing 1,600+ private community providers of services to people with disabilities.
LEARN MOREANCOR
Vertex Systems
Vertex provides software made exclusively for organizations providing vocational, day programs and residential services for adults with disabilities.
LEARN MOREVertex Systems
The National Association of QIDPs
NAQ's mission is to promote, protect, and advance the interests of disability professionals.
LEARN MOREThe National Association of QIDPs
GoodHuman
GoodHuman is a free mobile app transforming the way families co-ordinate and manage their supports.
LEARN MOREGoodHuman
CC&R Healthcare Solutions
CC&R Healthcare Solutions provides innovative training tools for medication administration.
CC&R Healthcare Solutions
Conference Exhibitors
- QBS, Inc.
- Health Risk Screening, Inc.
- SimplyHome
- Rose & Kiernan, Inc.
- NACBHDD
- Developmental Disabilities Nurses Association
- Pharmacy Alternatives