Personal Outcome Measures® (POM) is a powerful tool to ensure supports and services are truly person-centered. In a Personal Outcome Measures® interview, people receiving services share information about the presence, importance, and achievement of outcomes.Their support providers then discuss the services that the organization has in place for those outcomes. These interviews cover quality of life areas involving choice, health, safety, social capital, relationships, rights, goals, dreams, employment, and more.
The insight gained during a Personal Outcome Measures® interview can then be used to inform a person-centered plan, improve individualized supports, track progress, and assess effectiveness. At an aggregate level, agencies can use this data to analyze initiatives, evaluate organizational priorities, and report results to stakeholders.
In this 4-day Personal Outcome Measures® Workshop, you will start with the basics and leave being able to conduct actual interviews and collect baseline data. CQL will show you the Personal Outcome Measures® process, share how it will help in person-centered approaches, and reveal its relationship to person-centered planning. By the end, you’ll be able to carry out interviews and gather data, while also being provided a Personal Outcome Measures® manual. The Personal Outcome Measures® Workshop also serves as the first step towards CQL Certification, if attendees choose to pursue it.
- 4-day workshop
- In-depth training
- Real-world application
- Hands-on interview experience
- Techniques to collect data