When you’re working to provide individualized supports for each person, it’s critical that you can interact with the person effectively. Whether it’s verbal, non-verbal, visual, or written … everyone communicates! The challenge can be in identifying individual communication preferences and styles, and then embracing that medium or method so you can improve services.
In this training titled ‘Exploring Communication,’ participants will learn about discovering, understanding, and engaging through various forms of communication, so they can better support people with disabilities who receive services.
During the session, CQL shares an overview of communication, explores unique communication methods, and offers action steps for better understanding people who use various forms of communication. Attendees will receive guidance, tips, and information about using senses, observation skills, technology, and more to enhance individualized supports and services. After leaving this training, your organization and your staff will be better equipped to engage in creating meaningful interactions with the people supported.
Training Objectives
- Deeper understanding of different forms of communication
- Interactive exercises exploring communication methods
- Practical tips to creating accessible materials
- Assistive Technology for everyday interactions
- Additional tools, resources, and links
Virtual Training Guidance
This virtual training, which takes place on May 14, 2025 from 9:00am – 1:00pm CT, will use Zoom for the entire session, including the presentation, polls, activities, discussion, and more.
Registrants will receive the Zoom login link, meeting ID, and passcode directly from Zoom, one week before the training date.
- You must have a Zoom account to participate in this training. You must also register with the email address that is associated with your Zoom account. Visit https://zoom.us/signup#/signup to create a free Zoom account.
- Multiple attendees participating from the same device is not permitted.
- Sharing your Zoom login information with another person is not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.
- Our trainer will conduct the presentation with their camera on. To maximize engagement, we also ask that all attendees have their cameras on during the presentation.
- It is essential that each participant use a device that has both a microphone and camera enabled in order to fully participate in the session.
- CQL will be using Zoom’s built-in live transcription (closed captioning) feature during the training. If you need any additional reasonable accommodations, please let us know in the event registration form.
Registration
You can click the 'Register Now' button below to sign up for the virtual training through the event platform JotForm.
REGISTER NOWPayment
The registration fee is $75 per attendee. If you are paying online, there is a 3% convenience fee. You can avoid this fee if you choose to pay by check or via ACH.
Registrants from organizations that are pursuing or have achieved CQL Accreditation can receive a 5% discount. To obtain the discount, please contact CQL prior to registering so we can provide a coupon code.
Next Steps
* Please review the refund/cancellation policy in the FAQ section below, prior to registering.
- Register through JotForm
- Submit payment through JotForm
- Receive registration confirmation via email
- Zoom login link, meeting ID, and passcode sent 1 week before training date
CQL Virtual Training Presenters
Matthew Forbes
CQL Quality Enhancement Specialist
Matthew Forbes is a Quality Enhancement Specialist for CQL. In this role, Matt provides training and accreditation support using Personal Outcome Measures®. Matt began with CQL in May of 2022 and has worked in the disability sector for over 20 years.
Matthew Forbes
CQL Quality Enhancement Specialist
Miranda Baumann
CQL Technical Support Specialist
Miranda Baumann is the Technical Support Specialist for CQL | The Council on Quality and Leadership. In this role, Miranda offers expertise and assistance during the facilitation of online activities and administrative functions, such as Virtual Personal Outcome Measures® Workshops.
EMAIL MEMiranda Baumann
CQL Technical Support Specialist
Frequently Asked Questions
Attendee Substitutions
Attendees may be able to substitute their registration with another colleague from their organization, for no additional fee. If you wish to make the request, please contact CQL.
Attendee Cancellations
Any cancellation request made at least 2 weeks prior to the date of the virtual training will be granted a full refund. Cancellation requests made within two weeks of the virtual training will be reviewed on a case-by-case basis to determine refund eligibility and next steps. Please contact CQL if you need to request a cancellation/refund.
CQL Cancellations
In the event that CQL must cancel the training, we will notify attendees as soon as possible and issue full refunds within 3-5 business days of the cancellation.
Anyone who has an interest in this topic is welcome to attend. It is required that each attendee has access to their own computer – multiple attendees cannot participate in the training from the same computer.
Absolutely. This training is designed so that individuals – not necessarily working for the same organization – can attend and participate in the session. Again, attendees must register individually. Multiple attendees participating from the same device is not permitted. Sharing your Zoom login information with another person is also not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.
Definitely! We have specifically tailored our approach to this training to keep our virtual audience engaged. This is a dynamic presentation with accompanying discussion, activities, and polling. To benefit fully, please plan to use a device that has a microphone and camera enabled and turned on for the training session.