January 23, 2024 ● 12:00pm - 4:00pm CT
$75 per registrant ● 30-person capacity limit

When it comes to creating employee training, developing strategic plans, interviewing new hires, being part of committees, and other organizational decision-making, take a look at who’s sitting at the table. Do you include people receiving services? Direct support professionals? Family members? Organizations that are inclusive of diverse perspectives will have a more well-rounded outlook, proactively identify and address challenges, build investment in their initiatives, and create a positive culture.

In the virtual training ‘Promoting Inclusive Organizational Practices,’ attendees will learn specific steps to not only ensure that the right people are sitting at the table, but also that they’re contributing in meaningful ways. We’ll explore successful strategies to pull in the perspectives of various stakeholders, and turn that insight into action. In this interactive session, participants will come together to learn, share, and grow – through breakout groups, real-world examples, and activities.

Training Objectives

  • Learn effective approaches to include a variety of people on boards, committees, etc.
  • Find out how you can go beyond just inclusion, to meaningful participation
  • Take part in breakout groups to brainstorm and exchange ideas
  • Discover potential challenges you may face, with clear solutions
  • Hear examples of provider organizations with inclusive practices

Virtual Training Guidance

This virtual training, which takes place on January 23, 2024 from 12:00pm – 4:00pm CT, will use Zoom for the entire session, including the presentation, polls, activities, discussion, and more.

Registrants will receive the Zoom login link, meeting ID, and passcode directly from Zoom, one week before the training date.

  • You must have a Zoom account to participate in this training. You must also register with the email address that is associated with your Zoom account. Visit https://zoom.us/signup#/signup to create a free Zoom account.
  • Multiple attendees participating from the same device is not permitted.
  • Sharing your Zoom login information with another person is not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.
  • Our trainer will conduct the presentation with their camera on. To maximize engagement, we also ask that all attendees have their cameras on during the presentation.
  • It is essential that each participant use a device that has both a microphone and camera enabled in order to fully participate in the session.
  • CQL will be using Zoom’s built-in live transcription (closed captioning) feature during the training. If you need any additional reasonable accommodations, please let us know in the event registration form.


You can click the 'Register Now' button below to sign up for the virtual training through the event platform JotForm.



The registration fee is $75 per attendee. If you are paying via credit card, there is a 3% processing fee. You can avoid this fee if you choose to pay by check.

Registrants from organizations that are pursuing or have achieved CQL Accreditation can receive a 5% discount. To obtain the discount, please contact CQL prior to registering so we can provide a coupon code.

Next Steps

* Please review the refund/cancellation policy in the FAQ section below, prior to registering.

  • Register through JotForm
  • Submit payment through JotForm
  • Receive registration confirmation via email
  • Zoom login link, meeting ID, and passcode sent 1 week before training date

CQL Virtual Training Presenters

Angela Rapp Kennedy

CQL Vice President of Special Projects


Angela Rapp Kennedy oversees CQL’s state partnerships and consultation, along with training solutions and resource development. Angela will also help lead business and professional development activities for the organization.


Angela Rapp Kennedy

Miranda Baumann

CQL Technical Support Specialist


Miranda Baumann is the Technical Support Specialist for CQL | The Council on Quality and Leadership. In this role, Miranda offers expertise and assistance during the facilitation of online activities and administrative functions, such as Virtual Personal Outcome Measures® Workshops.


Miranda Baumann

Frequently Asked Questions

What is the refund/cancellation policy?

Attendee Substitutions

Attendees may be able to substitute their registration with another colleague from their organization, for no additional fee. If you wish to make the request, please contact CQL.

Attendee Cancellations

Any cancellation request made at least 2 weeks prior to the date of the virtual training will be granted a full refund. Cancellation requests made within two weeks of the virtual training will be reviewed on a case-by-case basis to determine refund eligibility and next steps. Please contact CQL if you need to request a cancellation/refund.

CQL Cancellations

In the event that CQL must cancel the training, we will notify attendees as soon as possible and issue full refunds within 3-5 business days of the cancellation.

Who is eligible to attend the virtual training?

Anyone who has an interest in this topic is welcome to attend. It is required that each attendee has access to their own computer – multiple attendees cannot participate in the training from the same computer.

Can I register individually?

Absolutely. This training is designed so that individuals – not necessarily working for the same organization – can attend and participate in the session. Again, attendees must register individually. Multiple attendees participating from the same device is not permitted. Sharing your Zoom login information with another person is also not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.

Will I be able to stay focused for so many hours on Zoom?

Definitely! We have specifically tailored our approach to this training to keep our virtual audience engaged. This is a dynamic presentation with accompanying discussion, activities, and polling. To benefit fully, please plan to use a device that has a microphone and camera enabled and turned on for the training session.