December 11, 2025 ● 9:00am - 1:00pm CT
$75 per registrant ● 35-person capacity limit

We all have goals, whether it’s pursuing a new career, nurturing an important friendship, booking that dream vacation, or working on a cool hobby. Yet according to Personal Outcome Measures® (POM) data, only 64% of people receiving services are realizing their goals. Along with that, just 53.1% of people have supports in help them realize their goals. There’s a clear gap here, between people being supported involving their goals, and those dreams becoming a reality. During the virtual training ‘Translating Plans into Extraordinary, Ordinary Lives,’ attendees will discover how to move from mere planning to clear action.

We’re sharing specific steps providers can take to help ensure their services are having a clear, demonstrable, meaningful impact on people’s lives. In this interactive session, participants will work through realistic scenarios in the disability services sector, and develop solutions for supporting people to achieve their goals! You’ll leave this session with a slew of strategies, resources, and ideas that you can start working on right when the training ends.

Training Objectives

  • Review eye-opening data about the impact of supports on people’s lives
  • Bridge the gap between planning and putting it into action
  • Learn strategies for supporting individually-defined goals
  • Collaborate with attendees to identify planning challenges and solutions
  • Discover dozens of tips for developing action plans

Virtual Training Guidance

This virtual training, which takes place on December 11, 2025 from 9:00am – 1:00pm CT, will use Zoom for the entire session, including the presentation, polls, activities, discussion, and more.

Registrants will receive the Zoom login link, meeting ID, and passcode directly from Zoom, one week before the training date.

  • You must have a Zoom account to participate in this training. You must also register with the email address that is associated with your Zoom account. Visit https://zoom.us/signup#/signup to create a free Zoom account.
  • Multiple attendees participating from the same device is not permitted.
  • Sharing your Zoom login information with another person is not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.
  • Our trainer will conduct the presentation with their camera on. To maximize engagement, we also ask that all attendees have their cameras on during the presentation.
  • It is essential that each participant use a device that has both a microphone and camera enabled in order to fully participate in the session.
  • CQL will be using Zoom’s built-in live transcription (closed captioning) feature during the training. If you need any additional reasonable accommodations, please let us know in the event registration form.

Registration

You can click the 'Register Now' button below to sign up for the virtual training through the event platform JotForm.

REGISTER NOW

Payment

The registration fee is $75 per attendee. If you are paying online, there is a 3% convenience fee. You can avoid this fee if you choose to pay by check or via ACH.

Registrants from organizations that are pursuing or have achieved CQL Accreditation can receive a 5% discount. To obtain the discount, please contact CQL prior to registering so we can provide a coupon code.

Next Steps

* Please review the refund/cancellation policy in the FAQ section below, prior to registering.

  • Register through JotForm
  • Submit payment through JotForm
  • Receive registration confirmation via email
  • Zoom login link, meeting ID, and passcode sent 1 week before training date

CQL Virtual Training Presenters

Leanne Fenez

CQL Quality Enhancement Specialist

Leanne is a Quality Enhancement Specialist for CQL | The Council on Quality and Leadership. Leanne is also a Certified Trainer in the use of Personal Outcome Measures® and has worked with and for people with disabilities for the last 35 years in Manitoba, Canada.

Leanne Fenez

CQL Quality Enhancement Specialist

Miranda Baumann

CQL Technical Support Specialist

508.377.8212

Miranda Baumann is the Technical Support Specialist for CQL | The Council on Quality and Leadership. In this role, Miranda offers expertise and assistance during the facilitation of online activities and administrative functions, such as Virtual Personal Outcome Measures® Workshops.

EMAIL ME

Miranda Baumann

CQL Technical Support Specialist

Frequently Asked Questions

What is the refund/cancellation policy?

Attendee Substitutions

Attendees may be able to substitute their registration with another colleague from their organization, for no additional fee. If you wish to make the request, please contact CQL.

Attendee Cancellations

Any cancellation request made at least 2 weeks prior to the date of the virtual training will be granted a full refund. Cancellation requests made within two weeks of the virtual training will be reviewed on a case-by-case basis to determine refund eligibility and next steps. Please contact CQL if you need to request a cancellation/refund.

CQL Cancellations

In the event that CQL must cancel the training, we will notify attendees as soon as possible and issue full refunds within 3-5 business days of the cancellation.

Who is eligible to attend the virtual training?

Anyone who has an interest in this topic is welcome to attend. It is required that each attendee has access to their own computer – multiple attendees cannot participate in the training from the same computer.

Can I register individually?

Absolutely. This training is designed so that individuals – not necessarily working for the same organization – can attend and participate in the session. Again, attendees must register individually. Multiple attendees participating from the same device is not permitted. Sharing your Zoom login information with another person is also not permitted. Two people will not be able to participate in the virtual training at the same time, when using the same login information.

Will I be able to stay focused for so many hours on Zoom?

Definitely! We have specifically tailored our approach to this training to keep our virtual audience engaged. This is a dynamic presentation with accompanying discussion, activities, and polling. To benefit fully, please plan to use a device that has a microphone and camera enabled and turned on for the training session.