CQL | The Council on Quality and Leadership’s Personal Outcome Measures® (POM) are used to identify and understand people’s quality of life outcomes, plan supports, and gather information and data about individual goals and dreams. We conduct Personal Outcome Measures® interviews to demonstrate the link between personally defined quality of life and excellence in person-centered services, and the importance of data in planning and making change.

As a data-driven organization, CQL continuously re-examines the data to reflect the real-world changes in quality of life for people who receive human services and supports, as well as ever changing service systems.

About the Personal Outcome Measures® Report

CQL utilizes this data to help improve the quality of life of people with disabilities, and the services organizations provide to support them. To do so, CQL analyzes and publishes this data in peer-reviewed journals, research summaries, and Capstone e-Newsletters. This report aggregates data from the last 25 years about the quality of life of people with disabilities to serve as lessons to guide future directions of the field. It uses 21 indicators, organized under 5 factors, to evaluate quality of life areas including health, safety, social roles, rights, relationships, community integration, employment, and so much more.

Personal Outcome Measures®: The 5 Factors

  1. My Human Security
  2. My Community
  3. My Relationships
  4. My Choices
  5. My Goals