$35

Personal Outcome Measures® (POM) are a valid and reliable tool for person-centered discovery and organizational change. In a Personal Outcome Measures® interview, you will explore quality of life outcomes for people receiving services, surrounding issues involving choice, health, safety, social capital, relationships, rights, goals, dreams, employment and more. It also looks at the supports in a person’s life, to better understand what effect particular services are having on the presence of those outcomes.

Inside the Personal Outcome Measures® Manual

  • View detailed descriptions about the POM factors and indicators
  • Receive clear guidance about the entire POM process
  • Learn how to gather information and make decisions about the presence of outcomes and supports
  • Discover techniques for interviewing and measurement

Download the Personal Outcome Measures® Manual

Along with the option to purchase a professionally-printed version of the Personal Outcome Measures® manual, CQL also offers the manual as a free electronic download. Keep in mind that the Personal Outcome Measures® is a trademarked and proprietary tool. By downloading the electronic version of the Personal Outcome Measures® manual, you agree to utilize the manual or Personal Outcome Measures® process only in a manner consistent with the way it is intended – as a tool for person-centered discovery and organizational transformation, developed by CQL | The Council on Quality and Leadership. You also agree not to reproduce, commercially exploit, or sell to third parties the Personal Outcome Measures®, the manual, its contents, and/or delivery without prior written authorization from CQL. Your use of the Personal Outcome Measures®, the manual, its contents, and/or delivery shall display CQL’s copyright notice or otherwise acknowledge CQL | The Council on Quality and Leadership as the author and creator of the tool.