$38

Personal Outcome Measures® (POM) are a valid and reliable tool for person-centered discovery and organizational change. In a Personal Outcome Measures® interview, you will explore quality of life outcomes for people receiving services, surrounding issues involving choice, health, safety, social capital, relationships, rights, goals, dreams, employment and more. It also looks at the supports in a person’s life, to better understand what effect particular services are having on the presence of those outcomes.

Inside the Personal Outcome Measures® Manual

  • View detailed descriptions about the POM factors and indicators
  • Receive clear guidance about the entire POM process
  • Learn how to gather information and make decisions about the presence of outcomes and supports
  • Discover techniques for interviewing and measurement

International Shipping

Please Note: If your manuals will be shipped outside of the United States, there will be an additional shipping charge. Please Contact CQL to determine shipping costs.

Download the Personal Outcome Measures® Manual

Along with the option to purchase a professionally-printed version of the Personal Outcome Measures® manual, CQL also offers the manual as a free electronic download. Keep in mind that the Personal Outcome Measures® is a trademarked and proprietary tool. By downloading the electronic version of the Personal Outcome Measures® manual, you agree to utilize the manual or Personal Outcome Measures® process only in a manner consistent with the way it is intended – as a tool for person-centered discovery and organizational transformation, developed by CQL | The Council on Quality and Leadership. You also agree not to reproduce, commercially exploit, or sell to third parties the Personal Outcome Measures®, the manual, its contents, and/or delivery without prior written authorization from CQL. Your use of the Personal Outcome Measures®, the manual, its contents, and/or delivery shall display CQL’s copyright notice or otherwise acknowledge CQL | The Council on Quality and Leadership as the author and creator of the tool.

To receive the free electronic version of the Personal Outcome Measures® manual, you need to fill out the form below. After completing all of the fields on the form, please click the 'Download' button to access the manual. In future emails, we will be providing some additional information, related resources, and supplemental services that will assist you in your use of the Personal Outcome Measures®.

  • This field is for validation purposes and should be left unchanged.

Factores, Indicadores y Preguntas Sugeridas de POM

Las Medidas de Resultados Personales (Personal Outcome Measures® POM) es un proceso de descubrimiento centrado en la persona, que explora la presencia, la importancia y el logro de resultados, junto con los apoyos que ayudan a las personas a alcanzar esos resultados. Las Personal Outcome Measures® incluyen 21 indicadores, que se organizan en 5 factores, para comprender mejor los resultados deseados de personas que reciben servicios.

El documento cuyo enlace aparece más abajo es un extracto de las Personal Outcome Measures (POM) completas. Incluye una lista de los 5 factores, 21 indicadores, junto con preguntas sugeridas que ayudarán a los entrevistadores a reunir información de quienes reciben apoyo y servicios.