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Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

Creating Inclusive Boards And Committees

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The Fundamentals of Effective Policies

December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

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Lightbulb Moments That Inspire, Inform, and Innovate

October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

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Action Steps To Confront DSP Issues At The Organizational And National Levels

September 20, 2022

Insight from organizations implementing DSP programs that make a difference and perspective from our partners at NADSP.

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Mad Pride: Reducing Shame, Stigma, and Sanism

July 7, 2022

Learn about mad pride, why it’s important, and how to celebrate yourself and those you support.

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Putting Barriers To Transportation In The Rear-View Mirror

June 23, 2022

Expand access to transportation to improve independence, employment, community integration, and more.

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Essential Skills For Quality Personal Outcome Measures® Interviews

May 24, 2022

Tips, techniques, and guidance for successfully facilitating Personal Outcome Measures® interviews.

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Increasing the Social Capital of People with Disabilities

April 21, 2022

Discover tips for expanding social capital, which is important for quality of life.

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Leveraging The Power Of The POM

March 30, 2022

Learn about the unique ways that organizations utilize the Personal Outcome Measures®, after the interview ends.

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Recognizing and Remedying Common Forms of Over-Support

February 15, 2022

In this Capstone, CQL staff share what they’ve observed about over-support in human services.

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Transformation Strategies in Human Services

January 31, 2022

Receive guidance and learn some basic action steps to help spark change at your organization.

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CQL Spotlight On 2021

December 15, 2021

CQL celebrates some of the most notable moments we experienced in 2021.

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From Sub-Minimum Wage to Supported Employment

October 29, 2021

Find out how organizations have shifted to community employment and access practical tips.

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Programs That Directly Address The DSP Workforce Crisis

September 20, 2021

Initiatives to confront topics that DSPs face, such as high turnover, low wages, and limited career opportunities.

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Inclusive Practices To Spark Change At Your Organization

August 31, 2021

Strategies to promote inclusion and participation among people supported in all aspects of organizational life.

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Behavior Events: An Indicator of Social Determinants of Health

July 27, 2021

Explore the relationship between social determinants of health and behavior events of people with IDD.

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Dignity and Respect – Things That Make You Go … Huh?

June 29, 2021

Uncover ten subtle signs of disrespect that are regularly observed by CQL staff members.

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Creating Inclusive Boards And Committees

May 26, 2021

Ensure that people receiving services are not only on boards and committees, but are also active members in meaningful roles.

Capstone

Fine-Tuning Your Human Rights Committee

April 28, 2021

Receive important guidance and information for forming and maintaining Human Rights Committees at your organization.

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Using The Three E’s To Impact Rights

March 31, 2021

In this Capstone, learn about how the "Three E’s" can be used to support people with disabilities in exercising their rights.

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Virtual POM Interviews During The Pandemic

February 25, 2021

Read how you can be successful in conducting Personal Outcome Measures® interviews through virtual platforms.

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