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Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

Spirituality: Definitions, Barriers, and Best Practices

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Beyond Parades: How Organizations Can Promote and Protect Gender Identity and Sexuality

Posted on June 11, 2025

Learn best practices to strengthen support of a person’s full identity, including gender and sexuality.

Capstone

Watching Over or Watching Out? Ethical Practices in Camera Use

Posted on May 12, 2025

The rights, risks, and responsibilities involving the ethical use of cameras and CCTV.

Capstone

Find Your Community

Posted on April 28, 2025

Explore best practices for supporting people to engage in the communities of their choosing.

Capstone

The HCBS Settings Rule: How Organizations Can Support Families

Posted on March 17, 2025

Learn strategies to support families navigating service changes due to the HCBS Settings Rule and receive insight from a provider.

Capstone

Transforming Services and Systems Using Personal Outcome Measures®

Posted on February 24, 2025

Learn how CQL’s partners leverage the power of the POM after the interviews end.

Capstone

Supported Decision-Making Part Two: SDM In Action

Posted on January 27, 2025

Learn more about SDM from a recognized expert and hear from people putting SDM into action.

Capstone

CQL Spotlight on 2024

Posted on December 17, 2024

A look back at CQL’s major milestones, developments, and accomplishments from this past year.

Capstone

Supported Decision-Making: An Update on Trends in the United States

Posted on November 21, 2024

Receive insight into SDM from a recognized expert and access data around decision-making authority.

Capstone

Solutions, Tips, And Resources To Improve Employment Outcomes

Posted on October 30, 2024

CQL staff members offer up strategies, tools, and ideas for supporting employment in people’s lives.

Capstone

Established Solutions For Issues Affecting DSPs

Posted on September 23, 2024

Explore programs that support DSPs and learn the latest on advocacy efforts and federal policy.

Capstone

Accruing Resources And Guidance To Support Financial Literacy

Posted on August 26, 2024

Understand the impact of accessing one’s own money and receive resources to support financial literacy.

Capstone

‘Get Out The Vote’ – Supporting People Ahead Of Election Day

Posted on July 30, 2024

We break down voting-related topics with impactful data, important legislation, and tips to promote civic engagement.

Capstone

A Look In The Rear View Mirror At The CQL Un-Conference

Posted on June 26, 2024

Take a trip with us to reflect on the unique and interactive event held in Fishers, Indiana in May 2024.

Capstone

Supporting Older Adults with Disabilities to ‘Age in Place’

Posted on May 28, 2024

Discover ways for people to age comfortably in their own homes through CQL data and direct experience from providers.

Capstone

Sparking Organizational Change Through Data

Posted on April 24, 2024

Learn tangible tips and practical steps for leveraging data to improve quality at your agency.

Capstone

Spirituality: Definitions, Barriers, and Best Practices

Posted on March 29, 2024

Leading experts provide an overview of spirituality in the lives of people with IDD and strategies to enhance supports.

Capstone

Moving From Community Participation to Inclusion and Integration

Posted on February 21, 2024

Tips, tricks, data, and direct experience from a CQL Accredited organization on building community.

Capstone

POM Resources: Latest Releases And Long-Time Favorites

Posted on January 22, 2024

Various tools, articles, research, and webinars to support you in understanding and using the Personal Outcome Measures®.

Capstone

CQL Spotlight on 2023

Posted on December 18, 2023

A collection of CQL highlights in 2023, covering resource development, organizational growth, expanding connections, and more!

Capstone

Best Practices From ‘Distinct’ Human Services Organizations

Posted on November 28, 2023

Organizations that achieved CQL’s Person-Centered Excellence Accreditation, With Distinction share innovative approaches.

Capstone

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