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Resources | Capstone Newsletter
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Capstone Newsletter

Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

Practical Tips To Support Social Roles

Read Now
Effective Programs And Strategies To Confront DSP Workforce Issues

Effective Programs And Strategies To Confront DSP Workforce Issues

September 21, 2023

Learn about impactful DSP programs from organizations and receive advocacy updates from NADSP.

Capstone
Leadership Development For DSPs and Frontline Supervisors

Leadership Development For DSPs and Frontline Supervisors

August 17, 2023

Key strategies and proven practices for promoting leadership development among DSPs and frontline supervisors.

Capstone
Person-Centered Planning: Partnerships Between Providers & Conflict-Free Case Management

Person-Centered Planning: Partnerships Between Providers & Conflict-Free Case Management

July 24, 2023

Helpful tips for building connections to improve person-centered planning practices.

Capstone
Day Services: Moving From Facility-Based To People-Based

Day Services: Moving From Facility-Based To People-Based

June 19, 2023

Strategies and insights to shift your day services from segregated settings to those that are community-based and integrated.

Capstone
Designing Internal Investigation Procedures  

Designing Internal Investigation Procedures  

May 15, 2023

Action steps for conducting internal investigations, and data about abuse, neglect, mistreatment, and exploitation.

Capstone
How To Use Data For Informed Decision-Making

How To Use Data For Informed Decision-Making

April 11, 2023

Find out how human service providers can improve their practices for collecting, analyzing, and leverage data for agency-wide decision-making.

Capstone
The HCBS Settings Rule: Insights & Next Steps After The Deadline

The HCBS Settings Rule: Insights & Next Steps After The Deadline

March 15, 2023

Learn about the HCBS Settings Rule, from Alison Barkoff of the Administration for Community Living, people receiving services, and CQL.

Capstone
Practical Tips To Support Social Roles

Practical Tips To Support Social Roles

February 6, 2023

Guidance for supporting people to build social roles and data about its impact on people with disabilities.

Capstone
The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

January 24, 2023

Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.

Capstone
CQL Spotlight On 2022

CQL Spotlight On 2022

December 19, 2022

CQL | The Council on Quality and Leadership shares just some of our organization’s highlights and memorable experiences from 2022.

Capstone
The Fundamentals of Effective Policies

The Fundamentals of Effective Policies

December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

Capstone
Lightbulb Moments That Inspire, Inform, and Innovate

Lightbulb Moments That Inspire, Inform, and Innovate

October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

Capstone
Action Steps To Confront DSP Issues At The Organizational And National Levels

Action Steps To Confront DSP Issues At The Organizational And National Levels

September 20, 2022

Insight from organizations implementing DSP programs that make a difference and perspective from our partners at NADSP.

Capstone
Mad Pride: Reducing Shame, Stigma, and Sanism

Mad Pride: Reducing Shame, Stigma, and Sanism

July 7, 2022

Learn about mad pride, why it’s important, and how to celebrate yourself and those you support.

Capstone
Putting Barriers To Transportation In The Rear-View Mirror

Putting Barriers To Transportation In The Rear-View Mirror

June 23, 2022

Expand access to transportation to improve independence, employment, community integration, and more.

Capstone
Essential Skills For Quality Personal Outcome Measures® Interviews

Essential Skills For Quality Personal Outcome Measures® Interviews

May 24, 2022

Tips, techniques, and guidance for successfully facilitating Personal Outcome Measures® interviews.

Capstone
Increasing the Social Capital of People with Disabilities

Increasing the Social Capital of People with Disabilities

April 21, 2022

Discover tips for expanding social capital, which is important for quality of life.

Capstone
Leveraging The Power Of The POM

Leveraging The Power Of The POM

March 30, 2022

Learn about the unique ways that organizations utilize the Personal Outcome Measures®, after the interview ends.

Capstone
Recognizing and Remedying Common Forms of Over-Support

Recognizing and Remedying Common Forms of Over-Support

February 15, 2022

In this Capstone, CQL staff share what they’ve observed about over-support in human services.

Capstone
Transformation Strategies in Human Services

Transformation Strategies in Human Services

January 31, 2022

Receive guidance and learn some basic action steps to help spark change at your organization.

Capstone
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