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Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

The HCBS Settings Rule: Insights & Next Steps After The Deadline

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The HCBS Settings Rule: Insights & Next Steps After The Deadline

March 15, 2023

Learn about the HCBS Settings Rule, from Alison Barkoff of the Administration for Community Living, people receiving services, and CQL.

Capstone

Practical Tips To Support Social Roles

February 6, 2023

Guidance for supporting people to build social roles and data about its impact on people with disabilities.

Capstone

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

January 24, 2023

Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.

Capstone

CQL Spotlight On 2022

December 19, 2022

CQL | The Council on Quality and Leadership shares just some of our organization’s highlights and memorable experiences from 2022.

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The Fundamentals of Effective Policies

December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

Capstone

Lightbulb Moments That Inspire, Inform, and Innovate

October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

Capstone

Action Steps To Confront DSP Issues At The Organizational And National Levels

September 20, 2022

Insight from organizations implementing DSP programs that make a difference and perspective from our partners at NADSP.

Capstone

Mad Pride: Reducing Shame, Stigma, and Sanism

July 7, 2022

Learn about mad pride, why it’s important, and how to celebrate yourself and those you support.

Capstone

Putting Barriers To Transportation In The Rear-View Mirror

June 23, 2022

Expand access to transportation to improve independence, employment, community integration, and more.

Capstone

Essential Skills For Quality Personal Outcome Measures® Interviews

May 24, 2022

Tips, techniques, and guidance for successfully facilitating Personal Outcome Measures® interviews.

Capstone

Increasing the Social Capital of People with Disabilities

April 21, 2022

Discover tips for expanding social capital, which is important for quality of life.

Capstone

Leveraging The Power Of The POM

March 30, 2022

Learn about the unique ways that organizations utilize the Personal Outcome Measures®, after the interview ends.

Capstone

Recognizing and Remedying Common Forms of Over-Support

February 15, 2022

In this Capstone, CQL staff share what they’ve observed about over-support in human services.

Capstone

Transformation Strategies in Human Services

January 31, 2022

Receive guidance and learn some basic action steps to help spark change at your organization.

Capstone

CQL Spotlight On 2021

December 15, 2021

CQL celebrates some of the most notable moments we experienced in 2021.

Capstone

From Sub-Minimum Wage to Supported Employment

October 29, 2021

Find out how organizations have shifted to community employment and access practical tips.

Capstone

Programs That Directly Address The DSP Workforce Crisis

September 20, 2021

Initiatives to confront topics that DSPs face, such as high turnover, low wages, and limited career opportunities.

Capstone

Inclusive Practices To Spark Change At Your Organization

August 31, 2021

Strategies to promote inclusion and participation among people supported in all aspects of organizational life.

Capstone

Behavior Events: An Indicator of Social Determinants of Health

July 27, 2021

Explore the relationship between social determinants of health and behavior events of people with IDD.

Capstone

Dignity and Respect – Things That Make You Go … Huh?

June 29, 2021

Uncover ten subtle signs of disrespect that are regularly observed by CQL staff members.

Capstone

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