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Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.
Featured Capstone Article
November 28, 2023
Organizations that achieved CQL’s Person-Centered Excellence Accreditation, With Distinction share innovative approaches.
October 30, 2023
Learn about attracting and retaining employment services staff and technology to improve employment success.
October 23, 2023
Tips for building a successful employment services program and guidance about career-related discovery.
August 17, 2023
Key strategies and proven practices for promoting leadership development among DSPs and frontline supervisors.
July 24, 2023
Helpful tips for building connections to improve person-centered planning practices.
June 19, 2023
Strategies and insights to shift your day services from segregated settings to those that are community-based and integrated.
May 15, 2023
Action steps for conducting internal investigations, and data about abuse, neglect, mistreatment, and exploitation.
April 11, 2023
Find out how human service providers can improve their practices for collecting, analyzing, and leveraging data for decision-making.
December 6, 2022
How to create customized, meaningful, and actionable policies for human services organizations.
October 27, 2022
CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.
January 31, 2022
Receive guidance and learn some basic action steps to help spark change at your organization.
December 15, 2021
CQL celebrates some of the most notable moments we experienced in 2021.
May 26, 2021
Ensure that people receiving services are not only on boards and committees, but are also active members in meaningful roles.
December 15, 2020
CQL reflects on some of the major milestones involving our organization in 2020.
November 24, 2020
Find out how Appreciative Inquiry shifts the outlook from a deficiency-driven approach to identifying and amplifying strengths.
September 28, 2020
In this Capstone, we profile organizations with programs that make a meaningful impact on DSPs throughout the entire year.
March 31, 2020
Learn about our recent Basic Assurances® webinar series and get 'Top Tips' from CQL staff
August 27, 2019
We look back at CQL's history, sharing the many milestones experienced over the years.
December 27, 2018
Take a look back at some of CQL's biggest moments in 2018.
May 29, 2018
Receive clear guidance for developing a Basic Assurances® Monitoring System