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Capstone Newsletter

Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

Creating Inclusive Boards And Committees

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The Fundamentals of Effective Policies

December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

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Lightbulb Moments That Inspire, Inform, and Innovate

October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

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Transformation Strategies in Human Services

January 31, 2022

Receive guidance and learn some basic action steps to help spark change at your organization.

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CQL Spotlight On 2021

December 15, 2021

CQL celebrates some of the most notable moments we experienced in 2021.

Capstone

Creating Inclusive Boards And Committees

May 26, 2021

Ensure that people receiving services are not only on boards and committees, but are also active members in meaningful roles.

Capstone

CQL Spotlight On 2020

December 15, 2020

CQL reflects on some of the major milestones involving our organization in 2020.

Capstone

Focusing On Possibilities Through Appreciative Inquiry

November 24, 2020

Find out how Appreciative Inquiry shifts the outlook from a deficiency-driven approach to identifying and amplifying strengths.

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What If DSP Recognition Lasted All Year?

September 28, 2020

In this Capstone, we profile organizations with programs that make a meaningful impact on DSPs throughout the entire year.

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From Policy To Practice: Breaking Down The Basic Assurances®

March 31, 2020

Learn about our recent Basic Assurances® webinar series and get 'Top Tips' from CQL staff

Capstone

Celebrating Five Decades, Dedicated To Quality

August 27, 2019

We look back at CQL's history, sharing the many milestones experienced over the years.

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CQL Spotlight on 2018

December 27, 2018

Take a look back at some of CQL's biggest moments in 2018.

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Demystifying Factor 10

May 29, 2018

Receive clear guidance for developing a Basic Assurances® Monitoring System

Capstone

CQL Spotlight on 2017

December 21, 2017

Check out some of CQL's most significant highlights from 2017.

Capstone

10 Takeaways From The 2017 CQL Conference

October 31, 2017

Apply the 'Top 10' lessons learned from the 2017 CQL Conference to your daily supports.

Capstone

Community Inclusion: Lessons Learned in TN

July 27, 2017

Discover the 'Top 10' lessons learned from TN DIDD's efforts to improve community inclusion

Capstone

Outcome-Driven At OPWDD: From Managed Care To Support Coordination

December 21, 2015

Learn about OPWDD's shift from output-driven services to outcome-driven supports.

Capstone

CQL and TN DIDD: Person-Centered Practices, Directed By Data

October 1, 2015

Go inside TN DIDD's bold initiatives to achieve CQL Network Accreditation.

Capstone

CQL & South Dakota: Beyond Accreditation

September 8, 2015

Learn about the growing partnership between CQL and South Dakota over the years.

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