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Resources | Capstone Newsletter | Looking Back at 2017 DSP Recognition Week
Looking Back at 2017 DSP Recognition Week

Stories of Direct Support Professionals supporting people to achieve outcomes

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Looking Back at 2017 DSP Recognition Week

Posted on September 29, 2017

Quality of life is the heartbeat of CQL | The Council on Quality and Leadership, and Direct Support Professionals (DSPs) are the backbone of the service/support system for people with intellectual and developmental disabilities. DSPs are required to wear many hats, and at times deal with difficult and demanding situations, requiring complex skillsets while navigating decreasing resources and rising expectations. We take time this week to highlight the importance of the DSP to the service system and the role Personal Outcome Measures® (POM) can play in providing a framework for DSPs to do their jobs with excellence.

Organizations embracing CQL’s POM and the values inherent in them, affect positive change, not only in the lives of those they support, but in the lives of the DSPs who do the supporting. Data shows that when quality of life is a focus of any organization everyone benefits.

When DSPs are valued and respected so too are those they support. By recruiting, developing, and maintaining a stable, high quality, workforce, quality of life is directly impacted for people receiving services and support. In other words, the quality of life for individuals being supported is directly proportional to the quality and stability of the DSPs supporting them.

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Featured Training

Personal Outcome Measures® for Direct Support Professionals

  • Overview of the POM, including the 5 Factors and 21 Indicators
  • Vibrant discussion about the POM process
  • Real-life examples of DSPs embracing the POM
  • Strategies for implementing the POM into daily supports

Training Details

CQL is proud to share these stories of what happens when an organization focuses on quality of life, and the resulting impact on each person supported, DSPs, the organization as a whole, and ultimately the community. The DSPs highlighted below show how the POM serve as a valuable tool to discover, with a person, what is truly important, and go on to develop supports based on that information:

  • Sherease Amaya: Making A Difference In Jessica’s Life
  • Jennifer Delikowski: Helping Robert Choose Where And With Whom To Live
  • Victor Porch: Working Tirelessly To Help People Achieve Their Personally Defined Goals
  • Tamarah Boone: Supporting Eileen To Make And Keep A Friend
  • Janet Beckford: Walking The Walk!
  • Brandie Thomason: Using Positive Behavior Supports To Help Marie Achieve Her Goals
  • Madicella Martinez: Helping Lisa Reach Her Personal Outcomes Through Informed Decision Making

Additional Capstone Newsletters

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

January 24, 2023

Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.

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Action Steps To Confront DSP Issues At The Organizational And National Levels

Action Steps To Confront DSP Issues At The Organizational And National Levels

September 20, 2022

Insight from organizations implementing DSP programs that make a difference and perspective from our partners at NADSP.

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Essential Skills For Quality Personal Outcome Measures® Interviews

Essential Skills For Quality Personal Outcome Measures® Interviews

May 24, 2022

Tips, techniques, and guidance for successfully facilitating Personal Outcome Measures® interviews.

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Leveraging The Power Of The POM

Leveraging The Power Of The POM

March 30, 2022

Learn about the unique ways that organizations utilize the Personal Outcome Measures®, after the interview ends.

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Programs That Directly Address The DSP Workforce Crisis

Programs That Directly Address The DSP Workforce Crisis

September 20, 2021

Initiatives to confront topics that DSPs face, such as high turnover, low wages, and limited career opportunities.

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Inclusive Practices To Spark Change At Your Organization

Inclusive Practices To Spark Change At Your Organization

August 31, 2021

Strategies to promote inclusion and participation among people supported in all aspects of organizational life.

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Virtual POM Interviews During The Pandemic

Virtual POM Interviews During The Pandemic

February 25, 2021

Read how you can be successful in conducting Personal Outcome Measures® interviews through virtual platforms.

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What If DSP Recognition Lasted All Year?

What If DSP Recognition Lasted All Year?

September 28, 2020

In this Capstone, we profile organizations with programs that make a meaningful impact on DSPs throughout the entire year.

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Person-Centered Planning & The Personal Outcome Measures®

Person-Centered Planning & The Personal Outcome Measures®

May 19, 2020

Find out how the Personal Outcome Measures® can assist in the development of a person-centered plan.

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Recognizing Excellence In Direct Support

Recognizing Excellence In Direct Support

September 26, 2019

Receive insight into the important work of direct support professionals and learn about issues impacting them.

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