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Capstone brings together best practices by sharing resources, expertise, and insight to help you improve human services.

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Featured Capstone Article

Practical Tips To Support Social Roles

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Leveraging The Power Of The POM

March 30, 2022

Learn about the unique ways that organizations utilize the Personal Outcome Measures®, after the interview ends.

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Recognizing and Remedying Common Forms of Over-Support

February 15, 2022

In this Capstone, CQL staff share what they’ve observed about over-support in human services.

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Transformation Strategies in Human Services

January 31, 2022

Receive guidance and learn some basic action steps to help spark change at your organization.

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CQL Spotlight On 2021

December 15, 2021

CQL celebrates some of the most notable moments we experienced in 2021.

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From Sub-Minimum Wage to Supported Employment

October 29, 2021

Find out how organizations have shifted to community employment and access practical tips.

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Programs That Directly Address The DSP Workforce Crisis

September 20, 2021

Initiatives to confront topics that DSPs face, such as high turnover, low wages, and limited career opportunities.

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Inclusive Practices To Spark Change At Your Organization

August 31, 2021

Strategies to promote inclusion and participation among people supported in all aspects of organizational life.

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Behavior Events: An Indicator of Social Determinants of Health

July 27, 2021

Explore the relationship between social determinants of health and behavior events of people with IDD.

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Dignity and Respect – Things That Make You Go … Huh?

June 29, 2021

Uncover ten subtle signs of disrespect that are regularly observed by CQL staff members.

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Creating Inclusive Boards And Committees

May 26, 2021

Ensure that people receiving services are not only on boards and committees, but are also active members in meaningful roles.

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Fine-Tuning Your Human Rights Committee

April 28, 2021

Receive important guidance and information for forming and maintaining Human Rights Committees at your organization.

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Using The Three E’s To Impact Rights

March 31, 2021

In this Capstone, learn about how the "Three E’s" can be used to support people with disabilities in exercising their rights.

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Virtual POM Interviews During The Pandemic

February 25, 2021

Read how you can be successful in conducting Personal Outcome Measures® interviews through virtual platforms.

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The Three E’s: Education, Experience, and Exposure

January 28, 2021

We look how education, experience, and exposure create the foundation for informed choices in the lives of people with disabilities.

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CQL Spotlight On 2020

December 15, 2020

CQL reflects on some of the major milestones involving our organization in 2020.

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Focusing On Possibilities Through Appreciative Inquiry

November 24, 2020

Find out how Appreciative Inquiry shifts the outlook from a deficiency-driven approach to identifying and amplifying strengths.

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Advancing Competitive Integrated Employment for People With Disabilities

October 29, 2020

Leading experts in the field explore customized employment for people with disabilities.

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What If DSP Recognition Lasted All Year?

September 28, 2020

In this Capstone, we profile organizations with programs that make a meaningful impact on DSPs throughout the entire year.

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Abuse, Neglect, And Supports for Prevention

August 27, 2020

We share risk factors and prevention techniques involving abuse, neglect, mistreatment, and exploitation.

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Americans With Disabilities Act: Promoting Integration and Inclusion

July 24, 2020

During the 30th anniversary of ADA, find out ways to improve integration and inclusion for people with disabilities.

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