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Resources

CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.

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Featured Virtual Event

Virtual POM For Adults Workshop: April 2026

Learn More
Welcome House, Inc. Commits to Promoting Independence in Ohio

Welcome House, Inc. Commits to Promoting Independence in Ohio

Posted on July 11, 2023

Read about cultivating quality in residential and day services in Cleveland's suburbs

Article
Eric DesSoye: July Monthly Staff Spotlight

Eric DesSoye: July Monthly Staff Spotlight

Posted on July 6, 2023

This edition of our Monthly Staff Spotlight series features Eric DesSoye, one of our Quality Enhancement Specialists.

Article
Remote Supports for People with IDD in HCBS

Remote Supports for People with IDD in HCBS

Posted on June 27, 2023

We examined how states provided remote supports in HCBS for people with IDD.

Article
CQL Welcomes Courtney Kelly As Vice President of State Initiatives

CQL Welcomes Courtney Kelly As Vice President of State Initiatives

Posted on June 21, 2023

Courtney Kelly will lead, develop, and nurture partnerships at the state level to promote quality across the human services field.

Article
Day Services: Moving From Facility-Based To People-Based

Day Services: Moving From Facility-Based To People-Based

Posted on June 19, 2023

Strategies and insights to shift your day services from segregated settings to those that are community-based and integrated.

Capstone
Does Denying People with IDD Choice Keep Them Safer? Our Research Says No.

Does Denying People with IDD Choice Keep Them Safer? Our Research Says No.

Posted on June 13, 2023

We examined the relationship between people making choices and injuries.

Article
Submit Your Program That Positively Impacts DSPs

Submit Your Program That Positively Impacts DSPs

Posted on June 7, 2023

Share best practices that address issues like DSP turnover, recruitment, wages, professional development, and more.

Article
Most Disability Professionals are Ableist

Most Disability Professionals are Ableist

Posted on June 6, 2023

We examined disability professionals’ conscious and unconscious disability attitudes

Article
CQL Announces 2023 Disability Research Mentorship Students

CQL Announces 2023 Disability Research Mentorship Students

Posted on May 30, 2023

The forth cohort of students have been selected for the Disability Research Mentorship Program for Black Students in 2023.

Article
Jacqueline Cooper: Monthly Staff Spotlight

Jacqueline Cooper: Monthly Staff Spotlight

Posted on May 26, 2023

This edition of our Monthly Staff Spotlight series features Jaqueline Cooper, one of our Quality Enhancement Specialists.

Article
Designing Internal Investigation Procedures  

Designing Internal Investigation Procedures  

Posted on May 15, 2023

Action steps for conducting internal investigations, and data about abuse, neglect, mistreatment, and exploitation.

Capstone
Overcoming Challenges In Transforming Day Services

Overcoming Challenges In Transforming Day Services

Posted on May 11, 2023

Learn about moving from day supports that are based around buildings, to day supports that are based around people.

Webinar
CQL Welcomes Chris Stewart To Its Board of Directors

CQL Welcomes Chris Stewart To Its Board of Directors

Posted on April 24, 2023

Chris Stewart, President and CEO of The Arc of Central Alabama, joins human services leaders on CQL’s Board of Directors.

Article
Pandemic Access to Technology in Disability Households

Pandemic Access to Technology in Disability Households

Posted on April 18, 2023

We examined adults with disabilities’ access to computers and internet for school-aged children.

Article
How To Use Data For Informed Decision-Making

How To Use Data For Informed Decision-Making

Posted on April 11, 2023

Find out how human service providers can improve their practices for collecting, analyzing, and leveraging data for decision-making.

Capstone
2023 Disability Research Mentorship Program for Black Graduate Students

2023 Disability Research Mentorship Program for Black Graduate Students

Posted on April 10, 2023

Learn about a program that aims to support Black students and provide guidance about disability research and publication.

Article
Person-Centered Excellence Network Accreditation Awarded To TN DIDD

Person-Centered Excellence Network Accreditation Awarded To TN DIDD

Posted on March 29, 2023

Tennessee’s disability services system achieves its third term of CQL Person-Centered Excellence Network Accreditation.

Article
Linda Cobb: Monthly Staff Spotlight

Linda Cobb: Monthly Staff Spotlight

Posted on March 22, 2023

This edition of our Monthly Staff Spotlight series features Linda Cobb, one of our Quality Enhancement Specialists.

Article
The HCBS Settings Rule: Insights & Next Steps After The Deadline

The HCBS Settings Rule: Insights & Next Steps After The Deadline

Posted on March 15, 2023

Learn about the HCBS Settings Rule, from Alison Barkoff of the Administration for Community Living, people receiving services, and CQL.

Capstone
CMS Releases HCBS Quality Measure Set Measure Summaries, Including The POM

CMS Releases HCBS Quality Measure Set Measure Summaries, Including The POM

Posted on March 14, 2023

The summary document provides additional guidance for states in using the CMS HCBS Quality Measure Set.

Article
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Additional Resources

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