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Resources

CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.

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Featured Virtual Event

Virtual POM For Adults Workshop: October 2026

Learn More
DSPs Receive Leadership Development Support Through The Guild’s Program 

DSPs Receive Leadership Development Support Through The Guild’s Program 

Posted on September 5, 2023

Find out how The Guild’s Leadership in Direct Support (LiDS) program supports DSPs to grow in their careers.

Article
Koinonia’s Coaching Program Helps Prepare New DSPs  

Koinonia’s Coaching Program Helps Prepare New DSPs  

Posted on September 5, 2023

Receive an inside look at the New Hire Coaching Program from Koinonia Homes Inc.

Article
Using ‘POP Bucks’ To Demonstrate Appreciation For DSPs  

Using ‘POP Bucks’ To Demonstrate Appreciation For DSPs  

Posted on September 5, 2023

People of Potential, Inc. has implemented the ‘POP Bucks’ program to show staff that they are valued and appreciated.

Article
Inside Providence’s Program To Gather Feedback From New DSP Hires 

Inside Providence’s Program To Gather Feedback From New DSP Hires 

Posted on September 5, 2023

Providence of Maryland, Inc. offers insight into their Touch Points Program, which aims to improve the experiences of new DSPs.

Article
AHRC New York City Empowers DSPs Through AAC Coaching Sessions 

AHRC New York City Empowers DSPs Through AAC Coaching Sessions 

Posted on September 5, 2023

DSPs from AHRC New York City expand their skills involving Augmentative and Alternative Communication.

Article
DSP Advisory Group From TN DIDD Helps Initiate Transformation

DSP Advisory Group From TN DIDD Helps Initiate Transformation

Posted on September 5, 2023

TN DIDD established the DSP Advisory Group to inform change across the state and help support the work of DSPs.

Article
Ohio Quality Standards Crosswalk

Ohio Quality Standards Crosswalk

Posted on August 30, 2023

CQL has produced this crosswalk to demonstrate the practical application of CQL tools to Ohio’s compliance standards developed by DODD.

Guide
Meet Danny Queen: CQL Certification “Royalty”

Meet Danny Queen: CQL Certification “Royalty”

Posted on August 24, 2023

Mosaic’s Danny Queen reflects on his career, his use of the Personal Outcome Measures®, and his CQL Certification.

Article
Associations and State Agencies Can Sponsor Free CQL Webinars

Associations and State Agencies Can Sponsor Free CQL Webinars

Posted on August 23, 2023

State/national associations and state governmental agencies can sponsor free webinars that will be presented by CQL.

Article
Leadership Development For DSPs and Frontline Supervisors

Leadership Development For DSPs and Frontline Supervisors

Posted on August 17, 2023

Key strategies and proven practices for promoting leadership development among DSPs and frontline supervisors.

Capstone
Miranda Baumann: August Monthly Staff Spotlight

Miranda Baumann: August Monthly Staff Spotlight

Posted on August 10, 2023

This edition of our Monthly Staff Spotlight series features Miranda Baumann, CQL's Technical Support Specialist.

Article
Medicaid HCBS for People with IDD

Medicaid HCBS for People with IDD

Posted on August 10, 2023

We examined how HCBS was allocated for people with IDD in FY 2021

Article
Technology First Yet to Impact HCBS Allocation

Technology First Yet to Impact HCBS Allocation

Posted on August 3, 2023

We examined how Technology First initiatives impacted HCBS for people with IDD

Article
Natural Supports Improve Every Area of Quality of Life

Natural Supports Improve Every Area of Quality of Life

Posted on July 25, 2023

We examined the impact of natural supports on personal outcomes

Article
The ‘Right’ To An Effective Human Rights Committee

The ‘Right’ To An Effective Human Rights Committee

Posted on July 25, 2023

Insight into creating a Human Rights Committee and ensuring that it protects and promotes people's rights.

Webinar
Person-Centered Planning: Partnerships Between Providers & Conflict-Free Case Management

Person-Centered Planning: Partnerships Between Providers & Conflict-Free Case Management

Posted on July 24, 2023

Helpful tips for building connections to improve person-centered planning practices.

Capstone
Welcome House, Inc. Commits to Promoting Independence in Ohio

Welcome House, Inc. Commits to Promoting Independence in Ohio

Posted on July 11, 2023

Read about cultivating quality in residential and day services in Cleveland's suburbs

Article
Eric DesSoye: July Monthly Staff Spotlight

Eric DesSoye: July Monthly Staff Spotlight

Posted on July 6, 2023

This edition of our Monthly Staff Spotlight series features Eric DesSoye, one of our Quality Enhancement Specialists.

Article
Remote Supports for People with IDD in HCBS

Remote Supports for People with IDD in HCBS

Posted on June 27, 2023

We examined how states provided remote supports in HCBS for people with IDD.

Article
CQL Welcomes Courtney Kelly As Vice President of State Initiatives

CQL Welcomes Courtney Kelly As Vice President of State Initiatives

Posted on June 21, 2023

Courtney Kelly will lead, develop, and nurture partnerships at the state level to promote quality across the human services field.

Article
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Additional Resources

Rights Conversation Cards

Spark conversation about a variety of rights through popular card games.

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The CQL POST App

The CQL POST App is a screening tool for iPads that provides a snapshot view of quality of life.

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