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Resources

CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.

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Featured Virtual Event

Virtual POM For Adults Workshop: October 2026

Learn More
The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

Posted on January 24, 2023

Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.

Capstone
Personal Outcome Measures® Benchmarks: 2022

Personal Outcome Measures® Benchmarks: 2022

Posted on January 17, 2023

This report summarizes the 2022 Personal Outcome Measures® data from PORTAL Data System.

Guide
Emergency Pandemic Funding for HCBS for People with IDD

Emergency Pandemic Funding for HCBS for People with IDD

Posted on January 12, 2023

We examined how states used Appendix K to increase their reimbursement rates

Article
Thane Dykstra and David Ervin Join CQL’s Board of Directors

Thane Dykstra and David Ervin Join CQL’s Board of Directors

Posted on January 9, 2023

Learn about the latest additions to CQL’s Board of Directors and the important insights they bring to the organization.

Article
Supporting People with IDD to Transition to the Community

Supporting People with IDD to Transition to the Community

Posted on January 5, 2023

We examined community transition services in Medicaid HCBS.

Article
Search Helps Improve Lives Across Illinois Through High-Quality Services

Search Helps Improve Lives Across Illinois Through High-Quality Services

Posted on January 4, 2023

Read about best practices at the organization and the specific actions it takes to strengthen agency supports.

Article
CQL Spotlight On 2022

CQL Spotlight On 2022

Posted on December 19, 2022

CQL | The Council on Quality and Leadership shares just some of our organization’s highlights and memorable experiences from 2022.

Capstone
Emergency Pandemic Funding Improved the Continuity and Security of People with IDD

Emergency Pandemic Funding Improved the Continuity and Security of People with IDD

Posted on December 15, 2022

We examined how state pandemic HCBS payments impacted people with IDD

Article
The Fundamentals of Effective Policies

The Fundamentals of Effective Policies

Posted on December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

Capstone
COVID-19 Diagnosis Disparities in the Disability Community

COVID-19 Diagnosis Disparities in the Disability Community

Posted on December 1, 2022

We examined differences in COVID-19 diagnosis and vaccination in the disability community.

Article
Get Answers To Your POM Questions!

Get Answers To Your POM Questions!

Posted on November 29, 2022

We provide answers to your Personal Outcome Measures® (POM) questions, share resources, and more!

Webinar
Everyone Communicates! Tips, Tricks, And Guidance When Using The POM

Everyone Communicates! Tips, Tricks, And Guidance When Using The POM

Posted on November 29, 2022

Receive specific guidance about understanding unique communication approaches when using the POM.

Webinar
Transformation in Maryland – CQL Network Accreditation

Transformation in Maryland – CQL Network Accreditation

Posted on November 28, 2022

An overview of Network Accreditation in Maryland and insight into how it will impact stakeholders across the State.

Webinar
Kristen Heichel: Monthly Staff Spotlight

Kristen Heichel: Monthly Staff Spotlight

Posted on November 9, 2022

This edition of our Monthly Staff Spotlight series features Kristen Heichel, CQL Quality Enhancement Specialist.

Article
Lightbulb Moments That Inspire, Inform, and Innovate

Lightbulb Moments That Inspire, Inform, and Innovate

Posted on October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

Capstone
Lucy Klym: Monthly Staff Spotlight

Lucy Klym: Monthly Staff Spotlight

Posted on October 18, 2022

This edition of our Monthly Staff Spotlight series features Lucy Klym, CQL Quality Enhancement Specialist.

Article
Susan Arwood Receives 2022 CQL President’s Award

Susan Arwood Receives 2022 CQL President’s Award

Posted on October 13, 2022

CQL honors Arwood with the first-ever President’s Award for innovative leadership in the disability services sector.

Article
Trinity Services, Inc. Receives 2022 CQL Award of Excellence

Trinity Services, Inc. Receives 2022 CQL Award of Excellence

Posted on October 13, 2022

The organization helps launch a Mobile Crisis Response Unit to assist people experiencing a mental health crisis.

Article
Miranda Kelley Receives 2022 CQL Award of Excellence

Miranda Kelley Receives 2022 CQL Award of Excellence

Posted on October 13, 2022

In recognition of cutting-edge approaches to integrating technology, Miranda Kelley is being honored with a 2022 CQL Award of Excellence.

Article
Dr. Syard Evans Receives 2022 CQL Award of Excellence

Dr. Syard Evans Receives 2022 CQL Award of Excellence

Posted on October 13, 2022

Arkansas Support Network’s CEO acknowledged for transforming the organization’s culture and services.

Article
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Additional Resources

Rights Conversation Cards

Spark conversation about a variety of rights through popular card games.

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The CQL POST App

The CQL POST App is a screening tool for iPads that provides a snapshot view of quality of life.

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