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Resources

CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.

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Featured Virtual Event

Virtual POM For Adults Workshop: October 2026

Learn More
2023 CQL Accreditation Webinar Series

2023 CQL Accreditation Webinar Series

Posted on February 16, 2023

Through our 2023 CQL Accreditation Webinar Series, you'll gain greater insight into accreditation tools, approaches, and more.

Webinar
Personal Outcome Measures® Data Digest

Personal Outcome Measures® Data Digest

Posted on February 9, 2023

View an infographic report sharing Personal Outcome Measures® data about quality of life and agency supports.

Guide
Practical Tips To Support Social Roles

Practical Tips To Support Social Roles

Posted on February 6, 2023

Guidance for supporting people to build social roles and data about its impact on people with disabilities.

Capstone
Beyond Compliance: Embracing The Values of the HCBS Settings Rule

Beyond Compliance: Embracing The Values of the HCBS Settings Rule

Posted on January 31, 2023

Learn how you can move beyond mere compliance with the HCBS Settings Rule and put its values into practice.

Webinar
Using Appreciative Inquiry to Shift Culture and Spark Transformation

Using Appreciative Inquiry to Shift Culture and Spark Transformation

Posted on January 30, 2023

Explore what Appreciative Inquiry is, why it’s important, and how it can be used by provider organizations.

Webinar
The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

The 2022 Personal Outcome Measures® Benchmarks: Lessons and Takeaways

Posted on January 24, 2023

Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.

Capstone
Personal Outcome Measures® Benchmarks: 2022

Personal Outcome Measures® Benchmarks: 2022

Posted on January 17, 2023

This report summarizes the 2022 Personal Outcome Measures® data from PORTAL Data System.

Guide
Emergency Pandemic Funding for HCBS for People with IDD

Emergency Pandemic Funding for HCBS for People with IDD

Posted on January 12, 2023

We examined how states used Appendix K to increase their reimbursement rates

Article
Thane Dykstra and David Ervin Join CQL’s Board of Directors

Thane Dykstra and David Ervin Join CQL’s Board of Directors

Posted on January 9, 2023

Learn about the latest additions to CQL’s Board of Directors and the important insights they bring to the organization.

Article
Supporting People with IDD to Transition to the Community

Supporting People with IDD to Transition to the Community

Posted on January 5, 2023

We examined community transition services in Medicaid HCBS.

Article
Search Helps Improve Lives Across Illinois Through High-Quality Services

Search Helps Improve Lives Across Illinois Through High-Quality Services

Posted on January 4, 2023

Read about best practices at the organization and the specific actions it takes to strengthen agency supports.

Article
CQL Spotlight On 2022

CQL Spotlight On 2022

Posted on December 19, 2022

CQL | The Council on Quality and Leadership shares just some of our organization’s highlights and memorable experiences from 2022.

Capstone
Emergency Pandemic Funding Improved the Continuity and Security of People with IDD

Emergency Pandemic Funding Improved the Continuity and Security of People with IDD

Posted on December 15, 2022

We examined how state pandemic HCBS payments impacted people with IDD

Article
The Fundamentals of Effective Policies

The Fundamentals of Effective Policies

Posted on December 6, 2022

How to create customized, meaningful, and actionable policies for human services organizations.

Capstone
COVID-19 Diagnosis Disparities in the Disability Community

COVID-19 Diagnosis Disparities in the Disability Community

Posted on December 1, 2022

We examined differences in COVID-19 diagnosis and vaccination in the disability community.

Article
Get Answers To Your POM Questions!

Get Answers To Your POM Questions!

Posted on November 29, 2022

We provide answers to your Personal Outcome Measures® (POM) questions, share resources, and more!

Webinar
Everyone Communicates! Tips, Tricks, And Guidance When Using The POM

Everyone Communicates! Tips, Tricks, And Guidance When Using The POM

Posted on November 29, 2022

Receive specific guidance about understanding unique communication approaches when using the POM.

Webinar
Transformation in Maryland – CQL Network Accreditation

Transformation in Maryland – CQL Network Accreditation

Posted on November 28, 2022

An overview of Network Accreditation in Maryland and insight into how it will impact stakeholders across the State.

Webinar
Kristen Heichel: Monthly Staff Spotlight

Kristen Heichel: Monthly Staff Spotlight

Posted on November 9, 2022

This edition of our Monthly Staff Spotlight series features Kristen Heichel, CQL Quality Enhancement Specialist.

Article
Lightbulb Moments That Inspire, Inform, and Innovate

Lightbulb Moments That Inspire, Inform, and Innovate

Posted on October 27, 2022

CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.

Capstone
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Additional Resources

Rights Conversation Cards

Spark conversation about a variety of rights through popular card games.

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The CQL POST App

The CQL POST App is a screening tool for iPads that provides a snapshot view of quality of life.

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