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CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.
Featured Virtual Training
Learn how you can move beyond mere compliance with the HCBS Settings Rule and put its values into practice.
Explore what Appreciative Inquiry is, why it’s important, and how it can be used by provider organizations.
January 24, 2023
Learn about adult Personal Outcome Measures® data from 2022, through a summary of our 2022 Benchmarks report.
January 20, 2023
This edition of our Monthly Staff Spotlight series features Michael Clausen, CQL Director of Personal Outcomes.
This report summarizes the 2022 Personal Outcome Measures® data from PORTAL Data System.
January 12, 2023
We examined how states used Appendix K to increase their reimbursement rates
January 9, 2023
Learn about the latest additions to CQL’s Board of Directors and the important insights they bring to the organization.
January 5, 2023
We examined community transition services in Medicaid HCBS.
January 4, 2023
Read about best practices at the organization and the specific actions it takes to strengthen agency supports.
December 19, 2022
CQL | The Council on Quality and Leadership shares just some of our organization’s highlights and memorable experiences from 2022.
December 15, 2022
We examined how state pandemic HCBS payments impacted people with IDD
December 6, 2022
How to create customized, meaningful, and actionable policies for human services organizations.
December 1, 2022
We examined differences in COVID-19 diagnosis and vaccination in the disability community.
We provide answers to your Personal Outcome Measures® (POM) questions, share resources, and more!
Receive specific guidance about understanding unique communication approaches when using the POM.
An overview of Network Accreditation in Maryland and insight into how it will impact stakeholders across the State.
November 9, 2022
This edition of our Monthly Staff Spotlight series features Kristen Heichel, CQL Quality Enhancement Specialist.
This Virtual POM For Adults Workshop takes place 2/5/24 – 2/9/24. It will show you the POM process, and its connection to person-centered approaches and person-centered planning.
This Virtual POM For Adults Workshop takes place 12/11/23 – 12/15/23. It will show you the POM process, and its connection to person-centered approaches and person-centered planning.
October 27, 2022
CQL staff share a number of takeaways from the 2022 CQL Conference: Lightbulb Moments.