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CQL resources can improve people's quality of life and quality of services. Find guides, tools, articles, and more in our library.

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Featured Virtual Event

Virtual POM For Adults Workshop: April 2026

Learn More
Best Practices From ‘Distinct’ Human Services Organizations  

Best Practices From ‘Distinct’ Human Services Organizations  

Posted on November 28, 2023

Organizations that achieved CQL’s Person-Centered Excellence Accreditation, With Distinction share innovative approaches.

Capstone
Ann Dorsey: November Monthly Staff Spotlight

Ann Dorsey: November Monthly Staff Spotlight

Posted on November 17, 2023

This edition of our Monthly Staff Spotlight series features Ann Dorsey, one of CQL's Quality Enhancement Specialists.

Article
Gender Career Stereotypes, Implicit Bias, and Occupational Therapy

Gender Career Stereotypes, Implicit Bias, and Occupational Therapy

Posted on November 1, 2023

We examined the unconscious attitudes of OT students

Article
Assistive Technology for People with IDD in Medicaid HCBS

Assistive Technology for People with IDD in Medicaid HCBS

Posted on October 31, 2023

We examined how states provided assistive technology

Article
Part II: Innovative Employment Services Strategies 

Part II: Innovative Employment Services Strategies 

Posted on October 30, 2023

Learn about attracting and retaining employment services staff and technology to improve employment success.

Capstone
Part I: Provider Tips to Build Successful Employment Services 

Part I: Provider Tips to Build Successful Employment Services 

Posted on October 23, 2023

Tips for building a successful employment services program and guidance about career-related discovery.

Capstone
Chris Campbell: October Monthly Staff Spotlight

Chris Campbell: October Monthly Staff Spotlight

Posted on October 13, 2023

This edition of our Monthly Staff Spotlight series features Chris Campbell, one of CQL's Quality Enhancement Specialists.

Article
POM: Exploring The Fundamentals Webinar Series

POM: Exploring The Fundamentals Webinar Series

Posted on October 10, 2023

Attendees will explore key concepts of the POM and learn what the POM is, why it’s important, and how it’s used.

Webinar
Triumph, Inc. Connects People to Individualized Services in North Dakota

Triumph, Inc. Connects People to Individualized Services in North Dakota

Posted on October 4, 2023

Read about Triumph, Inc. and their range of supports, including vocational and career resources.

Article
Effective Programs And Strategies To Confront DSP Workforce Issues

Effective Programs And Strategies To Confront DSP Workforce Issues

Posted on September 26, 2023

Learn about impactful DSP programs from organizations and receive advocacy updates from NADSP.

Capstone
Availability of Personal Emergency Responses Systems in HCBS

Availability of Personal Emergency Responses Systems in HCBS

Posted on September 21, 2023

We examined how PERS were offered to people with IDD in HCBS

Article
Lindsey Moore: September Monthly Staff Spotlight

Lindsey Moore: September Monthly Staff Spotlight

Posted on September 20, 2023

This edition of our Monthly Staff Spotlight series features Lindsey Moore, one of CQL's Quality Enhancement Specialists.

Article
2023 Direct Support Professional Recognition Week Campaign

2023 Direct Support Professional Recognition Week Campaign

Posted on September 7, 2023

Learn about organizational programs highlighted during 2023 DSP Recognition Week that address some of the most pressing issues impacting DSPs.

Project
Real Life Human Rights Committees In Practice

Real Life Human Rights Committees In Practice

Posted on September 7, 2023

Human services organizations share how they have implemented and maintained effective Human Rights Committees.

Webinar
Ableist Language & Disability Professionals: Differences in Language Based on Professionals’ Demographics

Ableist Language & Disability Professionals: Differences in Language Based on Professionals’ Demographics

Posted on September 6, 2023

We examined demographic differences in professionals’ use of language

Article
Ableist Language & Disability Professionals: Commonly Used Language

Ableist Language & Disability Professionals: Commonly Used Language

Posted on September 6, 2023

In this study we examined what ableist language disability professionals used and saw as problematic

Article
Koinonia’s Coaching Program Helps Prepare New DSPs  

Koinonia’s Coaching Program Helps Prepare New DSPs  

Posted on September 5, 2023

Receive an inside look at the New Hire Coaching Program from Koinonia Homes Inc.

Article
Imagine The Possibilities’ Program To Strengthen Organizational Culture For DSPs 

Imagine The Possibilities’ Program To Strengthen Organizational Culture For DSPs 

Posted on September 5, 2023

Find out how the Culture Plans program has helped make DSPs and other staff more invested in Imagine the Possibilities’ culture.

Article
Inside Providence’s Program To Gather Feedback From New DSP Hires 

Inside Providence’s Program To Gather Feedback From New DSP Hires 

Posted on September 5, 2023

Providence of Maryland, Inc. offers insight into their Touch Points Program, which aims to improve the experiences of new DSPs.

Article
Jubilee’s Seminar Series Connects DSPs To Organizational Culture   

Jubilee’s Seminar Series Connects DSPs To Organizational Culture   

Posted on September 5, 2023

Read how Jubilee’s Core Values Seminar Series sheds light on the ‘why’ behind a DSP’s work.

Article
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Additional Resources

Rights Conversation Cards

Spark conversation about a variety of rights through popular card games.

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