2019 Webinar Series: Inside the Basic Assurances®

Betsy Burns

CQL Quality Enhancement Specialist

585.610.3662

Betsy Burns is a seasoned professional experienced in many multi-faceted programs. Betsy has served in positions like Director of Education and Training, Director of Children’s Services, Director of Support Services, Director of Service Coordination, and Assistant V.P. of Program Administration.

Michael Clausen

CQL Director of Personal Outcomes

518.245.3250

Michael Clausen began his career as a Direct Support Specialist in 2002. Michael has been using the Personal Outcome Measures® (POM) for over a decade. His passion for the POM is a result of his first-hand experience in utilizing the tool. He has presented at conferences internationally, and recently, led the initiative to adapt the POM workshop into a virtual format.

Kendra Julius

CQL Quality Enhancement Specialist

605.467.8052

Kendra Julius has spent her career providing supports to people of all ages with intellectual and developmental disabilities. She has worked in the South Dakota Division of Developmental Disabilities, where she assessed the compliance of state-certified agencies, which included CQL Accreditation.

Jennifer Quigley

Jennifer Quigley has been working with people with disabilities for over 15 years. Her experience includes working with children and youth in community settings, direct support, clinical case management, foster care training, state licensing and provider senior leadership.

Elizabeth Sites

CQL Director of Organizational Excellence

815.238.4202

Elizabeth Sites has decades of experience in supporting people with disabilities, working in direct support, case management, and as a director with both small providers and several multi-state providers. She also has extensive experience in the Personal Outcome Measures® and Basic Assurances®.