CQL Accreditation 101: An Introduction

“The CQL Accreditation process will help us target the best practices of supporting people,” shares Kristen Salkas, Quality Improvement Director of New Star. This webinar is all about the basics of how CQL Accreditation amplifies excellence. Why is it so important? What are the different accreditation options? How are CQL tools and practices integrated into our approach? By the end of this webinar, you’ll have a clearer idea of how CQL accreditation can help transform quality at your organization.

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Improve Practices and Transform Lives Through CQL Accreditation Tools

While our introductory webinar about CQL Accreditation previews the Basic Assurances® and Personal Outcome Measures®, this webinar offers more in-depth information about how those tools are integral to CQL Accreditation. Attendees will learn how these trademarked, proprietary tools – which you can’t experience through any other accrediting body – will improve your systems and practices, inform person-centered planning, support people in achieving outcomes, and drive your organizational decision-making. You’ll find out how these tools go beyond policy and procedure, and provide a blueprint for assessing the impact of services on people’s lives. Through this webinar, you won’t be surprised why hundreds of human service providers across the globe rely on these tools as part of their CQL Accreditation.

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How Accreditation Supports Organizations to Use Data Efficiently and Effectively

Wouldn’t it be a game-changer to know exactly how your services affect the people who receive them? What if you could assess – not just anecdotally – the impact of your new employment initiative? How would you adjust supports if you knew that people in certain residential settings achieve more outcomes than those in other settings? Organizations have access to a wide range of information and data from across all of their important systems. Collecting and analyzing this data can support organizations to be more efficient, effective and make more informed decisions.

  • The number of injuries for people with intellectual and developmental disabilities was 54% lower when organizations respect people’s concerns and respond accordingly.
  • Only 59.6% of organizations supported people with intellectual and developmental disabilities to decide when to share personal information.
  • People with intellectual and developmental disabilities who choose where they live are 2.4 times more likely to perform social roles.

In this webinar, attendees will discover how CQL Accreditation – with access to the PORTAL Data System – can support human service providers to analyze and improve quality at the individual and organizational level.

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Date & Time

Sept 22
1:00pm - 2:00pm CT

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10 Tips To Prepare For CQL Accreditation

CQL Accreditation isn’t easy. It’s not just a “one-and-done” stamp of approval. If you want true, deep-rooted, meaningful change it shouldn’t be, right? That being said, there are a number of ways you can set your organization up for success in your pursuit of CQL Accreditation. Whether it’s identifying the best accreditation option for your organization, becoming more educated about our tools, or getting your colleagues invested in the process – this webinar reveals 10 tips to get you ready before your first accreditation visit.

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Virtual Accreditation Activities In A Post-Pandemic World

There’s no question that the COVID-19 pandemic transformed all sorts of industries and fields in 2020. In the transition to a socially-distanced world, we all had to adapt how we do business in very significant ways. While this presented significant challenges, it also offered some opportunities.

In this webinar, you’ll learn how CQL adjusted accreditation activities to be responsive to the coronavirus. We’ll share how some of these changes are being integrated in the post-pandemic era. From increasing collaboration through online platforms to reaching broader audiences through virtual accreditation activities, attendees will learn how CQL Accreditation has in some ways been enhanced by COVID-19.

CQL Presenters

Gretchen Block

CQL Director of Partner Engagement

920.988.4701

Gretchen Block serves as the point person for organizations and systems as they participate in CQL services, working directly with them throughout the process. Gretchen has over 25 years of experience in the field, holding a variety of positions for a large multi-state non-profit organization.

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Gretchen Block

Betsy Burns

CQL Quality Enhancement Specialist

585.610.3662

Betsy Burns is a seasoned professional experienced in many multi-faceted programs. Betsy has served in positions like Director of Education and Training, Director of Children’s Services, Director of Support Services, Director of Service Coordination, and Assistant V.P. of Program Administration.

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Betsy Burns

Michael Clausen

CQL Quality Enhancement Specialist

518.245.3250

Michael Clausen has been improving the quality of services for people with disabilities since 2002. His experience includes Direct Support, Case Management, Quality Enhancement, Compliance, Staff Development, Community Outreach, and supporting people with psychiatric and forensic backgrounds.

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Michael Clausen

Katherine Dunbar

CQL Vice President of Accreditation

217.553.3084

Katherine Dunbar leads CQL Accreditation initiatives, providing leadership for staff, creating resources, and building relationships. Katherine has decades of experience in the field, holding various leadership positions and overseeing hundreds of people in multiple states.

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Katherine Dunbar

Kendra Julius

CQL Quality Enhancement Specialist

605.467.8052

Kendra Julius has spent her career providing supports to people of all ages with intellectual and developmental disabilities. She has worked in the South Dakota Division of Developmental Disabilities, where she assessed the compliance of state-certified agencies, which included CQL Accreditation.

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Kendra Julius

Elizabeth Sites

CQL Quality Enhancement Specialist

815.238.4202

Elizabeth Sites has decades of experience in supporting people with disabilities, working in direct support, case management, and as a director with both small providers and several multi-state providers. She also has extensive experience in the Personal Outcome Measures® and Basic Assurances®.

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Elizabeth Sites

Jill Westring

CQL Quality Enhancement Specialist

402.363.1750

Jill Westring has more than 30 years of experience in human services, including program development and oversight, consultation, training, and supervision. Jill’s involvement in CQL began in 2001, following a few years as a Personal Outcome Measures® trainer.

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Jill Westring