Factor 10: Keeping it Simple in a Complex World!
We know collecting data can seem daunting, the idea of analysis can feel overwhelming, and what to do with it all? … potentially headache-inducing! But it doesn’t have to be. As Carly Fiorina, former CEO of Hewlett Packard once said, “The goal is to turn data into information and information into insight.”
In this presentation, we take a deep dive into Factor 10 of the Basic Assurances®, which involves the utilization of an integrated management system for monitoring quality through data. From collection, to analysis, reporting, and communication of data, we’re covering it all. You’ll learn tips to make data meaningful, ways to connect it to real-life stories, and strategies for leveraging data to track and assess organizational objectives. Whether you’re a small agency or a multi-state organization, this webinar offers clear, simple, and creative solutions for your Factor 10 dilemmas.
Download Slides"I Can't Hide These Feelings (About Accreditation) Anymore!"
When it comes to both pursuing and achieving CQL Accreditation, we want you to be excited. We are too! So whether it’s prior to your first accreditation visit, during your accreditation activities, or after you achieve accreditation – how can you get the word out about this impressive undertaking?
In this webinar, we’re sharing guidance, tips, and real-life examples for promoting accreditation to a wide variety of stakeholders. When you’re initially embarking on this journey, how do you communicate with people supported, DSPs, managers, board members, and others about the values, benefits, and impact of accreditation? During your accreditation activities, what can you do to get everyone involved and build excitement? After you attain accreditation, how can you leverage the accreditation promotional kit to meet your organizational objectives? Attendees of this session will gain insight into all of these topics!
Download SlidesAccreditation & Organizational Culture: An Inseparable Pair
Day and Night … Peanut Butter and Jelly … Batman and Robin. There are a lot of inseparable pairs out there. One that exists in CQL’s world are accreditation and a positive organizational culture.
Want to build connections between leadership and DSPs? Embrace person-centered philosophies? Get people excited about your mission and vision? It starts with your culture. This free 1-hour webinar, titled ‘Accreditation & Organizational Culture: An Inseparable Pair,’ shares guidance for leveraging your CQL Accreditation to improve your organization’s culture. We’re exploring solutions for success and addressing various pitfalls to avoid. You’ll leave this session with a clear understanding of why this pair is so inseparable!
Download SlidesAccreditation FAQ Part II
We’re back with another Q&A webinar all about CQL Accreditation! Last year we held a session where CQL answered a slew of accreditation questions from attendees. It was a very engaging and interactive hour, so we wanted to offer another opportunity for our panel to answer even more questions!
Whether you know barely anything about accreditation, you’re just starting out in the process, or you’ve been partnering with us for decades – here’s your chance to gain greater insight into numerous accreditation topics. We’ll cover your questions about everything from submitting your application, to getting prepared for your visit, tapping into CQL expertise throughout your term, and more! You can submit your questions through the registration form or ask them live during the webinar.
Download SlidesCQL Presenters
Kristen Baughman
CQL Quality Enhancement Specialist
Kristen Baughman has been a Quality Enhancement Specialist for CQL beginning in 2018. Since 2010, Kristen has maintained Personal Outcome Measures® Trainer and Interviewer Certification for Children and Youth, and has conducted many POM interviews across the lifespan.
EMAIL MEKristen Baughman
CQL Quality Enhancement Specialist
Gretchen Block
CQL Director of Partner Engagement
Gretchen Block serves as the point person for organizations and systems as they participate in CQL services, working directly with them throughout the process. Gretchen has over 25 years of experience in the field, holding a variety of positions for a large multi-state non-profit organization.
EMAIL MEGretchen Block
CQL Director of Partner Engagement
Jacqueline Cooper
CQL Quality Enhancement Specialist
Jacqueline Cooper has been a Quality Enhancement Specialist since 2018. She brings over 30 years of experience in the field with expertise in quality management, and service and support development for both small and large organizations.
EMAIL MEJacqueline Cooper
CQL Quality Enhancement Specialist
Eric DesSoye
CQL Quality Enhancement Specialist
Eric DesSoye is a Quality Enhancement Specialist for CQL. He has decades of experience supporting individuals with developmental disabilities in a variety of roles, including administrative positions directing Community Housing, Managed Care Readiness, and Analytics/Special Projects.
EMAIL MEEric DesSoye
CQL Quality Enhancement Specialist
Katherine Dunbar
CQL Vice President of Services and Systems Excellence
Katherine Dunbar oversees CQL’s core services and provides strategic direction involving accreditation, training, and certification. Katherine has decades of experience in the field, holding various leadership positions and was responsible for directing services in multiple states.
EMAIL MEKatherine Dunbar
CQL Vice President of Services and Systems Excellence
Laura Flynn
CQL Quality Enhancement Specialist
Laura Flynn is a Quality Enhancement Specialist for CQL. She brings over 15 years of leadership experience in the realm of human services. Her background includes a focus in program development, oversight and systems change and expertise in mental health and applied behavior analysis.
EMAIL MELaura Flynn
CQL Quality Enhancement Specialist
Seth Petre
CQL Director of Marketing
As the Director of Marketing for CQL, Seth Petre develops marketing strategies and implements communication tactics across CQL’s offerings through online, social, print, and in-person channels. Prior to joining CQL, Seth worked in a variety of marketing and communications roles in both the for-profit and non-profit sectors.
EMAIL MESeth Petre
CQL Director of Marketing
Maddie Robin
Communications Specialist
Maddie Robin carries out CQL’s marketing strategies through writing articles, designing administrative and marketing materials, creating social media content, and more. She has nearly 8 years in the nonprofit sector in program development, education, marketing, graphic design, and social media management.
EMAIL MEMaddie Robin
Communications Specialist
Elizabeth Sites
CQL Director of Organizational Excellence
Elizabeth Sites has decades of experience in supporting people with disabilities, working in direct support, case management, and as a director with both small providers and several multi-state providers. She also has extensive experience in the Personal Outcome Measures® and Basic Assurances®.
EMAIL MEElizabeth Sites
CQL Director of Organizational Excellence