Date & Time

MAR 5
1:00pm - 2:00pm CT

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From Inquiry to Accreditation

So, you’ve submitted your accreditation inquiry, but now what? In the first session of our 2025 Accreditation Webinar Series, From Inquiry to Accreditation, we’ll review each step of the process after you initially contact us. What’s the ‘Request For Engagement’ (RFE) form? Why do you need to share all of that information? What then goes on behind-the-scenes? When can you expect to be placed on the schedule? This session will detail all the planning and preparation that happens to help set you up for accreditation success, prior to your first visit!

* CQL will be using Zoom’s built-in live transcription (closed captioning) features during the webinar. If you need any additional reasonable accommodations, you can share those in the registration form. Any requests need to be submitted at least two weeks prior to the date of the webinar.

Date & Time

APR 30
1:00pm - 2:00pm CT

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The CQL Accreditation Difference

There are big distinctions between accrediting bodies and important factors that provider organizations consider when choosing one entity over another. In this webinar, The CQL Accreditation Difference, we share why our partners continually choose CQL Accreditation. From a strengths-based approach, to a collaborative partnership, person-centered philosophies, proprietary tools, ongoing support, intentional use of data, impactful best practices, and many more components – this session explores the reasons our partners prefer to work with CQL for ongoing organizational transformation.

* CQL will be using Zoom’s built-in live transcription (closed captioning) features during the webinar. If you need any additional reasonable accommodations, you can share those in the registration form. Any requests need to be submitted at least two weeks prior to the date of the webinar.

Date & Time

SEPT 3
1:00pm - 2:00pm CT

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Turning Red Flags into Green Flags

CQL lives by the phrase “progress over perfection.” It’s because we understand that there are always opportunities for improvement and every organization needs to continually grow. However, there are issues we may encounter during the accreditation process which are more significant or even serious. We often refer to those as ‘red flags’ and they can affect the outcome of an accreditation. In this webinar, Turning Red Flags into Green Flags, we identify various red flags, share the impact that they can have, and offer guidance for remedying them.

* CQL will be using Zoom’s built-in live transcription (closed captioning) features during the webinar. If you need any additional reasonable accommodations, you can share those in the registration form. Any requests need to be submitted at least two weeks prior to the date of the webinar.

Date & Time

DEC 2
1:00pm - 2:00pm CT

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Accreditation FAQ Part IV

During the final session of our 2025 Accreditation Webinar Series, we’re answering attendee questions all about CQL Accreditation. In the webinar, Accreditation FAQ Part IV, our experts will address your inquiries about the accreditation process, tools, components, and more. We’re here to cover whatever you want to know! Participants can either submit their questions using the webinar registration form, or ask them live during the webinar presentation. This is your opportunity to get your questions answered!

* CQL will be using Zoom’s built-in live transcription (closed captioning) features during the webinar. If you need any additional reasonable accommodations, you can share those in the registration form. Any requests need to be submitted at least two weeks prior to the date of the webinar.

CQL Presenters

Nikki Anderson

CQL Quality Enhancement Specialist

802.219.7180

Nikki Anderson is a Quality Enhancement Specialist for CQL. Nikki brings 14 years of human and ID/DD service experience to CQL. Nikki earned a bachelor’s degree in ID/DD and a master’s degree in Disability Services. She has held several positions in the field including accreditation coordination.

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Nikki Anderson

CQL Quality Enhancement Specialist

Gretchen Block

CQL Director of Partner Engagement

920.988.4701

Gretchen Block serves as the point person for organizations and systems as they participate in CQL services, working directly with them throughout the process. Gretchen has over 25 years of experience in the field, holding a variety of positions for a large multi-state non-profit organization.

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Gretchen Block

CQL Director of Partner Engagement

Brittany Brashaw

CQL Quality Enhancement Specialist

251.206.0710

Brittany Brashaw is a Quality Enhancement Specialist for CQL. In this role, Brittany provides accreditation and training. Brittany brings seven years of experience working with intellectual disabilities and four years quality assurance to CQL. Brittany also has experience working with a state organization in development of new policies and practices.

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Brittany Brashaw

CQL Quality Enhancement Specialist

Betsy Burns

CQL Quality Enhancement Specialist

585.610.3662

Betsy Burns is a seasoned professional experienced in many multi-faceted programs. Betsy has served in positions like Director of Education and Training, Director of Children’s Services, Director of Support Services, Director of Service Coordination, and Assistant V.P. of Program Administration.

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Betsy Burns

CQL Quality Enhancement Specialist

Jacqueline Cooper

CQL Quality Enhancement Specialist

704.517.4607

Jacqueline Cooper has been a Quality Enhancement Specialist since 2018. She brings over 30 years of experience in the field with expertise in quality management, and service and support development for both small and large organizations.

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Jacqueline Cooper

CQL Quality Enhancement Specialist

Ann Dorsey

CQL Quality Enhancement Specialist

913.687.7272

Ann Dorsey is a Quality Enhancement Specialist for CQL and brings over a decade of leadership in human services program management, training, and oversight. Ann has extensive experience in leading agencies to accreditation and systems change, specializing in ID/DD and children and youth services.

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Ann Dorsey

CQL Quality Enhancement Specialist

Katherine Dunbar

CQL Vice President of Services and Systems Excellence

217.553.3084

Katherine Dunbar oversees CQL’s core services and provides strategic direction involving accreditation, training, and certification. Katherine has decades of experience in the field, holding various leadership positions and was responsible for directing services in multiple states.

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Katherine Dunbar

CQL Vice President of Services and Systems Excellence

Elizabeth Sites

CQL Director of Organizational Excellence

815.238.4202

Elizabeth Sites has decades of experience in supporting people with disabilities, working in direct support, case management, and as a director with both small providers and several multi-state providers. She also has extensive experience in the Personal Outcome Measures® and Basic Assurances®.

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Elizabeth Sites

CQL Director of Organizational Excellence