When it comes to communicating, people might use words, non-verbal cues, technology, behavior, a combination of those, or something else entirely. Regardless, everyone communicates! It is important to identify each person’s unique communication approach and adapt to it. But the reality … it’s not always easy.
In this free one-hour webinar, attendees will learn tips and tricks for creative person-centered discovery with the Personal Outcome Measures® (POM). We’ll share specific guidance for using your various senses, different observational skills, available technology, and more, for finding out about people’s hopes, dreams, and desires. You’ll leave with a much better understanding of how to use the POM no matter how someone communicates.Download Slides
CQL Director of Personal Outcomes
Michael Clausen began his career as a Direct Support Specialist in 2002. Michael has been using the Personal Outcome Measures® (POM) for over a decade. His passion for the POM is a result of his first-hand experience in utilizing the tool. He has presented at conferences internationally, and recently, led the initiative to adapt the POM workshop into a virtual format.EMAIL ME
CQL Director of Special Projects
Rebecca Kasey is CQL's Director of Special Projects, bringing over a decade of experience in human services. In this role, Rebecca is responsible for planning, organizing, executing, monitoring, and directing projects to successful completion.EMAIL ME