When it comes to communicating, people might use words, non-verbal cues, technology, behavior, a combination of those, or something else entirely. Regardless, everyone communicates! It is important to identify each person’s unique communication approach and adapt to it. But the reality … it’s not always easy.

In this free one-hour webinar, attendees will learn tips and tricks for creative person-centered discovery with the Personal Outcome Measures® (POM). We’ll share specific guidance for using your various senses, different observational skills, available technology, and more, for finding out about people’s hopes, dreams, and desires. You’ll leave with a much better understanding of how to use the POM no matter how someone communicates.

CQL will be using Zoom’s built-in live transcription (closed captioning) features during the webinar. If you need any additional reasonable accommodations, you can share those in the Zoom registration form. Any requests need to be submitted at least two weeks prior to the date of the webinar.

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Presenters

Michael Clausen

CQL Director of Personal Outcomes

518.245.3250

Michael Clausen began his career as a Direct Support Specialist in 2002. Michael has been using the Personal Outcome Measures® (POM) for over a decade. His passion for the POM is a result of his first-hand experience in utilizing the tool. He has presented at conferences internationally, and recently, led the initiative to adapt the POM workshop into a virtual format.

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Michael Clausen

Rebecca Kasey

CQL Director of Special Projects

765.437.2740

Rebecca Kasey is CQL's Director of Special Projects, bringing over a decade of experience in human services. In this role, Rebecca is responsible for planning, organizing, executing, monitoring, and directing projects to successful completion.

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Rebecca Kasey