Disability service providers all over the world are reimagining their day services programs, moving from facility-based services to services that are based in the community. People receiving supports desire more choice, more control, and a day that is truly meaningful. In fact, through our Personal Outcome Measures® data from 2022, we find that only 20.1% of people in day programs chose to be there. So when it comes to transforming day services – Where should organizations start? What problems may pop up along the way? How can they make the transition as smooth as possible?

In this webinar, titled ‘Overcoming Challenges In Transforming Day Services,’ a panel of organizations will share their experience in moving from day supports that are based around buildings, to day supports that are based around people. You’ll learn how they embarked on this journey and what lessons they learned throughout that process. After this webinar, you’ll have clear guidance for overcoming challenges as you work to transform your day services!

Please note: This webinar is 1.5 hours long.

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Presenters

Troy Allen

SRVS

Troy Allen, SRVS Director of Community Services has been dedicated to disability services for over thirty years with a strong commitment to Employment and Inclusion. Allen is a National SME on “Organizational Transformation.”

Troy Allen

Angie Bendo

Empower Simcoe

Angie Bendo started her career 21 years ago at Empower Simcoe as a Direct Support Professional in 2002. In her current portfolio, Jenny oversees 20 group living locations, and Community Support Services in Orillia which includes Day Services, Employment, and Transitions.

Angie Bendo

Michael Clausen

518.245.3250

Michael Clausen has been promoting quality of life for people with disabilities and quality of services for organizations since 2002. He has worked with organizations around the world to build data-driven, person-centered practices and has presented on topics such as Human Rights, Appreciative Inquiry and the Personal Outcome Measures®.

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Michael Clausen

Kim Martin

Empower Simcoe

Kim Martin is a Supports and Services Manager for Empower Simcoe. Kim started her career as a DSP 29 years ago and never looked back! Currently, Kim oversees 20 group living locations across Simcoe County in Ontario and in Barrie our Community Support Services program, which includes Day Services, Transitions, and Employment.

Kim Martin

Jenny Parisi

Community Living Oakville

Jenny Parisi is the Director of Services and Quality Enhancement at Community Living Oakville (CLO). Jenny supports various programs within CLO including Community Participation Supports, Employment, and Quality Enhancement. With over 17 years of experience working in the sector, Jenny is committed to ensuring people receive quality services and supports that meet their individual needs.

Jenny Parisi