CQL | The Council on Quality and Leadership

Personal Outcome Measures® For DSPs

Personal Outcome Measures® are a powerful tool to ensure supports and services are truly person-centered. In a Personal Outcome Measures® interview, 21 indicators are used to understand the presence, importance and achievement of outcomes, involving choice, health, safety, social capital, relationships, rights, goals, dreams, employment and more. The insight gained during a Personal Outcome Measures® interview can then be used to inform a person-centered plan, and at an aggregate level, influence an organization’s strategic plan. But to ensure the success of this discovery process, direct support professionals need to understand, embrace and be actively engaged, for it to be effective. 

Training Overview

  • 1-day workshop
  • Importance of Personal Outcome Measures® to daily supports and services
  • Designed for Direct Support Professionals

In the CQL training, 'Personal Outcome Measures® For DSPs', your staff will become invested in Personal Outcome Measures®, by learning the importance of the process. They will gain insight into how their everyday responsibilities can help strengthen a person-centered approach to supports.

What You Will Experience:

  • Vibrant discussion about the Personal Outcome Measures® process
  • Real-life examples of DSPs embracing Personal Outcome Measures®
  • Suggestions on implementing Personal Outcome Measures® into daily supports



The cost to have this on-site training conducted at your organization is $1,750. The costs for travel and lodging are not included in this listed pricing, and organizations will be billed for these expenses in addition to the training cost. Prices are subject to change.


For scheduling or other questions:

Mail Image/Icon   training@thecouncil.org

Phone Image/Icon   410.583.0060

Other Training Options:

• Introduction To Personal Outcome

• Supporting Rights & Self-Advocacy

• Communication: The Art of Listening