Inside The e-Learning Courses

The Personal Outcome Measures® (POM) is a nationally-recognized tool for person-centered discovery, exploring the presence, importance, and achievement of outcomes, along with the supports provided to help people achieve those outcomes. We're bringing the power of the Personal Outcome Measures® straight to your organization through e-Learning courses.

e-Learning Courses

This staff development solution includes 8 e-Learning courses that can either be taken together as a series, or individually for a stand-alone learning experience. From a general overview to practical application, the series offers a deeper understanding of the Personal Outcome Measures®.

Primary Benefits

You can use the Personal Outcome Measures® e-Learning courses for new staff orientation, an introduction to person-centered discovery, as well as a component of staff development. Learners can also come back to these e-Learning courses for reinforcement and a refresher throughout their career.

Online Platform

Our e-Learning technology is provided by Relias, which continues to help its clients deliver better clinical and financial outcomes by reducing variation in care. Relias employs analytics and assessments to reveal gaps in clinical knowledge and address them with personalized, engaging learning.

Associated Costs

If learners identify specific areas of the Personal Outcome Measures® for staff development, courses can be purchased individually for roughly $20 – $30 per module, per user. For a more complete understanding of the POM, the entire series can be purchased for $65, per user.

The Impact On Human Services

Improve Discovery

Learners will identify strategies to explore the goals, dreams, and desires of people receiving services, and gain insight into how supports can facilitate individually-defined outcomes.

Expand Planning

The e-Learning courses share guidance for applying the information collected in Personal Outcome Measures® interviews to support plans and strategic plans.

Utilize Data

Throughout the series, courses will detail how Personal Outcome Measures® data about outcomes and supports can be used to analyze the effectiveness of services being provided.

8 e-Learning Courses

The courses detail in-depth guidance about the Personal Outcome Measures® (POM), identifying and exploring the interview process.

  • Overview of POM
  • The Power of POM
  • Application for Youth and Families
  • Application for Behavioral Health
  • Interviewing Techniques
  • Decision Making around the POM
  • Using POM in Planning for People
  • Using POM in Planning for Organizations

Course Descriptions

Overview of POM

Through lessons, stories, and interactive activities, this course will assist learners in beginning a process that enhances the ability to support people to fully experience the quality of life they envision for themselves.

The Power of POM

Learners will gain insight into the powerful impact that the Personal Outcome Measures® can have at both the individual and organizational level. The course offers guidance for using the tool in understanding outcomes and improving quality.

Application for Youth and Families

This course will assist learners in understanding and applying the Personal Outcomes Measures® approach to youth and families with young children. The components of this training cover basic concepts and applications of the POM.

Application for Behavioral Health

This course will assist learners in understanding and applying the Personal Outcomes Measures® approach to people who use behavioral health supports. The components of this training cover basic concepts and applications of the POM.

Interviewing Techniques

Based on CQL’s Personal Outcome Measures® approach to quality enhancement, this course supplies you with effective tools and techniques to gather information on the personal outcomes that people choose for themselves.

Decision Making around the POM

Through this course, learners will find out how to determine the presence of outcomes and supports in a person’s life. There will also be techniques shared for collecting information accurately and using it in meaningful ways.

Using POM in Planning for People

After taking this course, learners will have a better understanding of creating a support plan that is truly person-centered. The components of this training provide guidance for creating a simple, easy-to-use support plan.

Using POM in Planning for Organizations

In this course, learners will see how organizations can use outcomes to evaluate organizational effectiveness. It details concrete information about how organizations can respond flexibly to the changing goals and aspirations of people receiving services.